What are the responsibilities and job description for the QA Automation Engineer with Cyara or Hammer/IVR position at Saransh Inc?
Job Title: QA Automation Engineer – Hammer/IVR
Location: Hartford, CT (Onsite from Day 1)
Job Type: Contract
Skill Metrics
API testing
OOPS
GEN AI Testing
Java
Cyara
Hammer
Must Have Skills Required For This Role
Location: Hartford, CT (Onsite from Day 1)
Job Type: Contract
Skill Metrics
API testing
OOPS
GEN AI Testing
Java
Cyara
Hammer
Must Have Skills Required For This Role
- Cyara and/or Hammer On Demand
- Selenium WebDriver- Automation testing
- Testing multi channel (voice and chat) virtual assistants and/or agentic solutions
- 3 years of experience in QA automation and software testing.
- Overall 6 years experience needed
- Strong technical expertise in core programming concepts (e.g., Java OOPs, Data Structures) with the ability to adopt and work with multiple languages such as Java, JavaScript, or Python.
- Hands-on experience implementing and enhancing test automation frameworks, including designing scalable and maintainable solutions.
- Hands-on experience with automation tools including Hammer On Demand, Cyara and Selenium
- Strong understanding of SDLC, Agile methodologies, and QA principles.
- Experience with CI/CD tools and version control systems (e.g., Git).
- Frameworks & Methodologies:
- BDD (e.g., Cucumber, Spec Flow)
- TDD
- Testing Expertise: Functional, Regression, Integration, and Performance Testing, including proficiency in backend API test automation and database testing
- Healthcare Domain Knowledge: Familiarity with HIPAA compliance and healthcare workflows
- Exposure to Gen AI and AI-driven tools utilized for test automation, with an understanding of how these can be integrated into QA processes
- Conversational AI Testing: Hands-on experience or strong exposure to testing chatbots and voice-based virtual assistants across multiple platforms.
- AI Model Evaluation: Familiarity with key evaluation metrics such as accuracy, precision, recall, and F1-score for assessing AI model performance.
- Experience with Agentic IDEs: Familiarity with AI-powered development environments (e.g., Windsurf, Cursor, or similar) for creating, maintaining, and optimizing automated test scripts.
- Experience with API testing (REST, SOAP)
- Knowledge of cloud platforms (AWS, GCP, or IBM Cloud)