What are the responsibilities and job description for the Host position at Sandestin Investments LLC?
Imagine starting your day with waterfront views, salty breezes, and some of the best sunsets on the Emerald Coast. As a Host at Marina Bar & Grill, you'll be the first friendly face guests see as they arrive to enjoy fresh seafood, live entertainment, and unforgettable waterfront dining on the beautiful bay at Sandestin Golf & Beach Resort. Every shift brings new people, exciting energy, and a fun, fast-paced atmosphere where no two days are the same. If you enjoy meeting people, creating memorable first impressions, and working in a stunning outdoor setting, this is more than a job—it's a chance to be part of the vacation experience that guests remember long after they leave.
Purpose
The Host is responsible for welcoming guests to Marina Bar & Grill Restaurant, managing reservations, coordinating seating, and ensuring a smooth and exceptional dining experience from arrival to departure.
Essential Duties & Responsibilities
- Greet guests warmly upon arrival and provide an excellent first impression of the restaurant.
- Escort guests to their tables and provide menus.
- Maintain accurate waitlists and manage table assignments efficiently.
- Communicate guest needs and special requests to the service team.
- Respond to guest inquiries, concerns, and complaints in a professional and courteous manner.
- Assist servers and management as needed to ensure smooth restaurant operations.
- Attend team meetings, trainings, and briefings as required.
- Recommend improvements to guest flow, efficiency, and service procedures.
- Must be able to work outside in the natural element, rain, heat, cold and wind.
- Perform other duties as assigned.
Education & Experience
- High school diploma or GED preferred.
- Previous experience in hospitality, customer service, or restaurant operations is a plus.
Required Skills
- Excellent verbal and written communication skills.
- Strong interpersonal skills and ability to interact positively with guests and team members.
- Ability to multitask and remain composed in a fast-paced environment.
- Basic computer skills for reservation and point-of-sale systems.
Physical Requirements
- Work is primarily performed outside in the natural elements.
- Must be comfortable working in heat and humidity.
- Must be able to walk, bend, stoop, squat, and stretch as needed throughout the shift.
- Ability to lift and carry items up to 25–30 lbs. occasionally.
- Ability to move quickly and safely between tasks in a busy environment.
- Visual and auditory ability to monitor dining area and respond to guest needs.
- Manual dexterity required to operate reservation systems, phones, and restaurant equipment.
EOE M/D/F/V