Assistant General Manager

Imagine spending your days overseeing one of the most sought-after private clubs on Florida's Emerald Coast. Nestled directly on the sugar-white sands and emerald waters of the Gulf, the Beach Club at Sandestin Golf & Beach Resort is an exclusive, members-only beachfront club offering exceptional dining, personalized service, and unforgettable experiences.

We are seeking an energetic, hospitality-driven Assistant General Manager who is passionate about luxury service, food and beverage excellence, and building meaningful relationships with our members. This is a highly visible leadership role that combines operational expertise with member engagement, creating a welcoming and vibrant club atmosphere where members feel valued and connected.

About Sandestin Golf & Beach Resort

Located on 2,400 acres spanning from the Gulf of Mexico to the Choctawhatchee Bay, Sandestin Golf & Beach Resort features four championship golf courses, a world-class marina, luxury accommodations, Hotel Effie, and exclusive private club experiences. The Beach Club serves as a premier gathering place for members seeking exceptional dining, beachfront relaxation, and personalized service.

Position Summary

The Assistant General Manager supports the General Manager in overseeing all aspects of the Beach Club's daily operations, with a strong focus on food and beverage performance, member satisfaction, service excellence, and team leadership. This position plays a key role in fostering member relationships, driving club engagement, and ensuring seamless operations throughout all dining venues, beach services, special events, and member programs.

Essential Responsibilities

Member Experience & Engagement

• Develop strong relationships with club members and serve as a visible, approachable leader.
• Create memorable experiences that enhance member satisfaction and retention.
• Respond promptly and professionally to member requests, concerns, and feedback.
• Assist in planning and executing member events, social activities, and special club functions.
• Promote a welcoming culture that encourages member participation and engagement.

Food & Beverage Operations

• Oversee daily food and beverage operations to ensure exceptional service standards.
• Collaborate with culinary and service teams to deliver outstanding dining experiences.
• Monitor service execution, product quality, cleanliness, and operational efficiency.
• Assist in menu development, promotions, and special dining events.
• Maintain beverage, liquor, and inventory controls.
• Support revenue growth initiatives and achievement of departmental financial goals.

Leadership & Team Development

• Recruit, train, coach, and develop service team members.
• Lead daily pre-shift meetings and communicate club priorities.
• Foster a culture of teamwork, accountability, and service excellence.
• Monitor staffing levels and labor productivity.
• Assist with performance management and employee development initiatives.

Financial & Administrative Management

• Support budgeting, forecasting, and expense management efforts.
• Monitor labor costs, food costs, and operational efficiencies.
• Analyze operational performance and recommend improvements.
• Ensure accurate reporting, scheduling, and payroll practices.
• Assist in achieving annual revenue and profitability objectives.

Club Operations

• Ensure all club facilities are maintained to the highest standards.
• Oversee beachfront operations, dining venues, and member amenities.
• Ensure compliance with all health, safety, sanitation, and alcohol service regulations.
• Act as Manager on Duty as needed.
• Support the General Manager with strategic initiatives and club enhancements.

Qualifications

• Minimum 3-5 years of leadership experience in upscale hospitality, private clubs, resorts, or upscale restaurants.
• Previous experience managing food and beverage operations required. 
• Private club experience preferred.
• Strong member relations and guest service skills.
• Proven ability to lead and motivate teams.
• Experience with budgeting, forecasting, labor management, and inventory controls.
• Excellent communication, interpersonal, and conflict resolution skills.
• Strong organizational and problem-solving abilities.
• Ability to work flexible schedules including weekends, holidays, and evenings.

Physical Requirements

• Ability to stand and walk for extended periods throughout a shift.
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to lift and carry up to 30 pounds occasionally.
• Ability to bend, stoop, kneel, and reach as needed.
• Ability to navigate stairs and beach terrain.
• Ability to work in a fast-paced hospitality environment.

Why Join the Beach Club?

• Lead an exclusive members-only beachfront club on Florida's Emerald Coast.
• Build lasting relationships with an engaged membership community.
• Work directly on the beach with breathtaking Gulf views.
• Be part of the premier hospitality team at Sandestin Golf & Beach Resort.
• Competitive salary, bonus potential, benefits, and resort perks.
• Opportunity for growth within one of the Southeast's leading resort destinations.

Join us in creating extraordinary beachfront experiences where exceptional hospitality and meaningful member connections come together every day.

EOE M/D/F/V