What are the responsibilities and job description for the Host position at HQ BBQ and Hot Pot?
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Duties:
- Greet and welcome guests upon arrival
- Escort guests to their tables and provide menus
- Assist with seating arrangements to ensure efficient use of dining space
- Manage waitlist during peak hours
- Answer phone calls and take reservations
- Provide accurate wait times and updates to waiting guests
- Maintain cleanliness and organization of the host/host station
- Collaborate with servers and kitchen staff to ensure smooth flow of service
- Handle guest inquiries, complaints, and requests with professionalism and empathy
- Follow all health and safety guidelines
Qualifications:
- Previous experience in a similar role preferred
- Knowledge of POS systems, specifically Aloha POS, is a plus
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment while maintaining a positive attitude
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively
- Familiarity with restaurant or food service operations is desirable
- Professional appearance and demeanor
- Ability to work evenings, weekends, and holidays as required
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
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Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Shift:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Ability to Relocate:
- Pensacola, FL 32503: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18