Plastic Surgery Medical Assistant

Job Title: Oculoplastic Surgery Medical Assistant

Location: San Diego, CA (In-office, Full-Time)

Practice: San Diego Eye & Face – Oculofacial Plastic Surgery & Aesthetic Practice

Job description:

My name is Dr. Kellie Satterfield, MD and I'm looking to hire the right person to be my 'right hand' in clinic and with procedures. As my practice has grown, I am in need of more help to keep up with demand! Looking for someone personable, detail-oriented, mature, proactive, a great multitasker, and who is eager to join and help grow my Oculofacial Plastic and Reconstructive Surgery Practice that treats a combination of cosmetic and insurance patients.

More About Us:

My business, San Diego Eye and Face, is a rapidly growing premier cosmetically-oriented Oculofacial Plastic Surgery practice located in San Diego. Please see our website www.SDEyeFace.com or instagram (@DoctorKell) for more details to the practice and procedures we offer.

What We’re Looking For

• Great communicator with excellent vocabulary, spelling, and grammar a must
• Cosmetic clinic or concierge experience
• 2 years experience as a Medical Assistant or equivalent preferred
• Surgical or procedural experience preferred
• Current BLS certification or ability to obtain within 90 days of employment
• Background in luxury goods/sales or hospitality a plus.
• Must not be averse to working around eyes or helping with surgery!

Job Summary:

As a Medical Assistant at San Diego Eye and Face, you will wear many hats, acting as a medical assistant, patient care coordinator, scribe, front desk receptionist, etc. This is a dynamic job that calls for flexibility, organization, and excellent communication.

Key Responsibilities

Clinical Support:

• Assist the physician during patient exams, minor procedures, and post-operative care.
• Prepare and sterilize instruments, exam rooms, and equipment.
• Conduct basic ophthalmic testing and diagnostic imaging.
• Assist with insurance prior authorizations.

Patient Care:

• Coordinate and schedule patient appointments and follow-ups.
• Provide pre- and post-operative instructions to patients.
• Act as a patient liaison to ensure all questions and concerns are addressed promptly.
• Give surgical quotes

Administrative Duties:

• Answer phone calls and emails, manage patient inquiries, and schedule consultations.
• Collect and input patient medical histories, insurance information, and consents.
• Process billing and verify insurance details as needed.

Scribing and Documentation:

• Navigate the electronic medical record (EMR).
• Accurately document the physician’s notes during patient consultations and procedures.

Team Collaboration:

• Support the front desk staff with check-ins, check-outs, and payments.
• Maintain a professional and welcoming environment for all patients. Excellent Customer Service is our top priority.

Social Media Support:

• Help manage social media content in a patient-centric, HIPPA-compliant manner.

Why Join Us?:

• We will prioritize you and value you as work-family. We will look out for your wellbeing as a person, not just as an employee.
• Work alongside people who enjoy each other and love what they do - be a part of our amazing work culture.
• Become a part of a rapidly growing practice with huge potential for future growth/management opportunities.
• Get exposed to the latest and greatest in aesthetics and cosmetic surgery while working with Board-Certified and Fellowship Trained physicians providing the highest level of care.

Core Benefits

• Pay: $25/hr-$32/hr competitive hourly pay based on experience/qualifications
• Schedule: ~40hrs/week, Monday-Friday 8-5pm
• Time Off: 2 weeks off combined paid time off / sick time, not including 10 unpaid holidays. Holidays: MLK, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Black Friday, Christmas Eve, Christmas Day, New Year’s Eve, New Year’s Day.
• Retirement: 401(k) with up to 4% company match.
• Cosmetic Perks: free medical grade skincare, cosmetic procedures including surgery, lasers, botox, fillers, skin tightening; special friends & family discounts.
• Other Perks: team lunches, fun office outings, continuing education trips with meals/accommodations

Benefits:

• 401(k)
• 401(k) matching
• Continuing education credits
• Employee discount
• On-the-job training
• Opportunities for advancement
• Paid sick time
• Paid time off
• Paid training
• Parental leave
• Professional development assistance
• Retirement plan

How to Apply

Apply via this site and email a short cover letter to SDEFcorporate@gmail.com detailing why you are interested in the position.