What are the responsibilities and job description for the Specialist I, Invoicing and Cashiering Printing Services position at Salt Lake Community College?
Applicants must be authorized to work in the United States.
All employees are expected to maintain a permanent residence within the State of Utah as a condition of employment. New employees must provide a valid Utah residential address within 30 days of their start date.
Job Summary
The Customer Service Specialist I is knowledgeable in all areas of printing and the following, so that they can consult with customers: wide format printing, design and design programs, billing software such as QuickBooks, and other consultation tools. The Customer Service Specialist's time will be spent working directly with customers, either in person or through email or phone communications. This particular position has an emphasis on graphic design to be able to lay out files to be ready to print.
Essential Duties & Responsibilities & Knowledge Skills & Abilities
Experience is required with: using copiers and printers, utilizing the Adobe and Microsoft suites of software, utilizing billing programs such as QuickBooks, working closely with customers and their behaviors which could range from extremely happy to extremely upset.
Ability to communicate effectively with a broad range of diverse people, ability, culture, ethnic background, to maintain good working relationships across the College.
Ability to work with all groups in a diverse academic, socioeconomic, cultural and ethnic background of community college students, faculty and staff, including those with disabilities.
Minimum Qualifications
High school diploma or equivalent .
Preferred Qualifications
Ideal candidate must have: a positive and friendly approach to people, an ability to meet deadlines in a fast paced work environment, a great attention to detail, and must be flexible with workflow changes. The ideal candidate for this position must also have some design skills with the Adobe Suite (Illustrator, Photoshop, InDesign, and Acrobat)
SLCC Information
Salt Lake Community College is Utah’s largest open-access college in the state. We proudly educate 45,000 students pursuing degrees in 100 programs across 8 areas of study, and Utah’s fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students’ lives to strengthen its surrounding communities. SLCC employees work at 8 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.
Salt Lake Community College seeks and values contributions from each community member and welcomes new perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation occurs when we can collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving students and being a model for inclusive and transformative education.
Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.
SLCC is a participating employer with Utah Retirement Systems (“URS”). In addition to URS, SLCC offers several other retirement account options.
This position is subject to a successful completion of a criminal background check.
All employees are expected to maintain a permanent residence within the State of Utah as a condition of employment. New employees must provide a valid Utah residential address within 30 days of their start date.
Job Summary
The Customer Service Specialist I is knowledgeable in all areas of printing and the following, so that they can consult with customers: wide format printing, design and design programs, billing software such as QuickBooks, and other consultation tools. The Customer Service Specialist's time will be spent working directly with customers, either in person or through email or phone communications. This particular position has an emphasis on graphic design to be able to lay out files to be ready to print.
Essential Duties & Responsibilities & Knowledge Skills & Abilities
Experience is required with: using copiers and printers, utilizing the Adobe and Microsoft suites of software, utilizing billing programs such as QuickBooks, working closely with customers and their behaviors which could range from extremely happy to extremely upset.
Ability to communicate effectively with a broad range of diverse people, ability, culture, ethnic background, to maintain good working relationships across the College.
Ability to work with all groups in a diverse academic, socioeconomic, cultural and ethnic background of community college students, faculty and staff, including those with disabilities.
Minimum Qualifications
High school diploma or equivalent .
Preferred Qualifications
Ideal candidate must have: a positive and friendly approach to people, an ability to meet deadlines in a fast paced work environment, a great attention to detail, and must be flexible with workflow changes. The ideal candidate for this position must also have some design skills with the Adobe Suite (Illustrator, Photoshop, InDesign, and Acrobat)
SLCC Information
Salt Lake Community College is Utah’s largest open-access college in the state. We proudly educate 45,000 students pursuing degrees in 100 programs across 8 areas of study, and Utah’s fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students’ lives to strengthen its surrounding communities. SLCC employees work at 8 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.
Salt Lake Community College seeks and values contributions from each community member and welcomes new perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation occurs when we can collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving students and being a model for inclusive and transformative education.
Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.
SLCC is a participating employer with Utah Retirement Systems (“URS”). In addition to URS, SLCC offers several other retirement account options.
This position is subject to a successful completion of a criminal background check.