What are the responsibilities and job description for the Billing Specialist position at Safety Test & Equipment Co Inc?
The Role
The Billing Specialist supports the Administrative Manager across Accounts Receivable, customer service, and administrative functions. Responsibilities include processing payments, controlling expenses, verifying and reconciling invoices, and assisting with the collection of incoming financials and maintenance of outgoing financial records. The ideal candidate thrives in a collaborative environment and is committed to fostering a positive, team-first atmosphere.
Key Responsibilities
- Onboard and maintain customer profiles in company accounting software
- Prepare, process, and distribute invoices via mail and email; follow up to collect as needed
- Create daily batch codes and invoicing for sales orders; research orders to guarantee deadline compliance
- Communicate with customers on account status, HOLD notices, and past-due balances using 30/60/90-day protocol
- Research and process credits, rebills, pricing adjustments, sales tax returns, and short-paid invoices
- Authorize and reconcile credit card transactions prior to delivery; provide receipts to customers
- Enter cash receipting for credit card transactions and ACH deposits by deadline
- Maintain checks-and-balances of customer accounts, sales orders, and invoicing with up-to-date status notes