What are the responsibilities and job description for the Insurance Customer Service Rep / CSR position at S&S Employment Partners?
Our client is seeking an Insurance Customer Service Representative / CSR with experience in healthcare or health insurance to assist members.
This is a temporary-to-hire opportunity where you will earn up to $22.00 per hour based on your experience. You will work daytime hours Monday - Friday 8:00am to 5:00pm or 7:30am-4:30pm. Plus, enjoy good benefits once hired on permanently.
Some of your responsibilities as a CSR include:
- Answering incoming calls
- Maing outbound calls
- Scheduling appointments
- Documenting client information into database
- Problem solving
- Being a subject matter expert with insurance products
To qualify for the CSR position, you must have a customer service - call center background and the following:
- High School Diploma, GED, or equivalent working experience
- Knowledge of Windows PC applications
- Ability to learn new computer systems
- One (1) year of customer service experience and/or 1 year of office, call center, or phone support experience preferred
If you’re a motivated problem solver with ability to multi-task, then please submit your resume for immediate and confidential consideration.
We are an Equal Opportunity Employer.
Salary : $20 - $22