What are the responsibilities and job description for the Technical Support Specialist position at Russell Tobin?
JOB DESCRIPTION:
Job Title : Technical Support Engineer I /Technician
Location : Onsite in New Carlisle, IN
Duration : 6 Months with a possible extension
Job Description:
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
Responds to telephone calls, email and personnel requests for technical support.
Documents, tracks and monitors the problem to ensure a timely resolution.
May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area.
Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision.
Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.
Salary : $18 - $25