What are the responsibilities and job description for the IT Desktop Tech, II/ Desktop Support Tech position at Russell Tobin?
Our client, a (Energy industry), is looking to hire a Desktop Tech, II) in (Zanesville, OH).
IT Desktop Tech, II
Location: Zanesville, OH
6-Month Contract (with possible extension up to 2 years)
Pay Rate Range: $20-$25/hour on W2 depending on experience
Job description:
- Under strict supervision, performs configuration, installation and/or repairs of PC hardware and peripherals according to established procedures.
- Contacts end user to define data migration requirements and perform the data migration, if required.
- Monitors for trouble tickets and coordinates with appropriate vendors for equipment repair, if needed.
- Adheres to and enforces facility security measures, company safety standards and software licensing procedures.
- Assists in setting up PC's and related peripherals for special requests. Lends guidance to desktop support teams on hardware related issues.
- Performs own work and provides assistance to others as directed. Job tasks, correctly performed, have minimal impact upon the viability of the organization.
- Error is readily ascertainable by the supervisor and can be corrected.
- Skills are typically acquired through possession of a A certification or equivalent experience and 2 years of experience in a PC related field which includes experience in hardware configuration.
Top three skills needed to perform this role:
1. Service Now ticketing system
2. PC Troubleshooting Skills
3. Inventory management
Requirements not listed on posting: Confirm and add additional requirements
1 Organization skills
2 Time management
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Equal Employment Opportunity
Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Fair Chance Employment
Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.
Accommodations
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.
Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.
#RTA
Salary : $20 - $25