What are the responsibilities and job description for the Help Desk Technician position at Russell Tobin?
Kickstart Your IT Career — IT Support Specialist (Entry-Level)
Contract: 12 Months (likely to extend or convert)
Location: South Jordan, UT | Pay: $20–$22/hr (W2) | Industry: Financial Services
Are you a recent grad ready to launch your career in tech? Russell Tobin is hiring an IT Support Specialist to join the support team of a top-tier financial services client — the perfect opportunity to gain real-world experience, grow your technical skills, and build your resume in a fast-paced, professional environment.
Why This Role Is Great for New Grads
- Hands-on IT exposure across hardware, software, and networking
- Mentorship and team support as you gain experience
- A pipeline to long-term or permanent hire
- Competitive pay and full benefits with a global company
What You’ll Be Doing
- Responding to tech issues and resolving tickets (phone, email, chat)
- Helping users troubleshoot computer, application, and connectivity problems
- Keeping accurate documentation and contributing to support resources
- Monitoring systems and stepping in before issues escalate
What You Need to Succeed
- Degree in IT, Computer Science, Cybersecurity, Information Systems, or similar
- (or equivalent internship / hands-on experience)
- 1–2 years of support experience (internships count!)
- Strong communication, curiosity, and a passion for technology
Perks & Benefits
Medical, dental, vision, 401(k), life & disability insurance, accident/critical illness coverage, EAP, and employee discounts (auto, home, pet insurance & more)
Looking for an entry point into IT with room to grow?
Apply now and start building your career with one of the best names in financial services.
Salary : $20 - $22
