Billing Analyst

Russell Tobin's client is hiring a Billing Analyst in Charlotte, NC

Employment Type: Contract

Location: Onsite – Charlotte, NC 28269

Pay rate: $33-$34/hr

Responsibilities:

• Review and validate completed jobs for billing readiness, including customer authorization and service order closure
• Verify and correct cost postings, ensuring accuracy before setting jobs to “Ready to Bill” status
• Monitor and manage open orders daily, including month-end and quarter-end activities
• Communicate with field offices regarding job status, discrepancies, and required updates
• Support resolution of customer billing disputes and provide timely updates
• Manage invoice upload inboxes and process billing-related documentation
• Participate in weekly meetings with assigned markets via Teams
• Contribute to process improvements and support performance metric goals

Requirements:

• High School Diploma or GED
• 5 years of experience in a professional/business environment
• 1 year of experience with Microsoft Office Suite (Excel, Outlook, etc.)
• Strong attention to detail and ability to manage multiple priorities

Preferred Qualification:

• Bachelor’s degree in Business or related field
• Experience in job costing, billing operations, or accounting
• Background in customer service
• Experience with ServiceMax, Salesforce, or SAP
• HVAC or field service industry experience
• Strong financial acumen and process improvement mindset

PrideGlobal and it's affiliates offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity

PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.