Accounts Payable Processor

Job Title: Account Processor

Location: Owensboro, KY

Schedule: 100% Onsite | Monday–Friday, 8:00 AM – 5:00 PM CST

Duration: 6-Month Contract

Pay Rate: $20–$24/hour on W2

Position Overview

We are seeking a detail-oriented Account Processor to support document processing, account maintenance, and customer service activities in a fast-paced operations environment. This role involves processing account-related transactions, reviewing and maintaining records, handling customer inquiries, and ensuring work is completed accurately and within established service level agreements (SLAs).

The ideal candidate will have strong organizational skills, excellent attention to detail, and the ability to manage multiple priorities while delivering outstanding customer service.

Key Responsibilities

• Process incoming account-related documents, payments, and transaction requests.
• Review, verify, and maintain customer account records and documentation.
• Scan, classify, and organize documents while ensuring timely processing.
• Update account information and record transactions accurately within internal systems.
• Monitor work queues and complete assigned tasks within established service level agreements.
• Assist customers by phone and email, answering questions and providing status updates on requests.
• Investigate and resolve routine account issues and documentation discrepancies.
• Prepare and distribute outgoing correspondence and customer packages.
• Collaborate with team members and internal departments to ensure efficient processing and issue resolution.
• Maintain accuracy and quality standards in a high-volume production environment.

Required Qualifications

• High school diploma or equivalent.
• Previous experience in customer service, administrative support, operations, banking, mortgage servicing, document processing, or a related field.
• Strong attention to detail and accuracy.
• Excellent verbal and written communication skills.
• Ability to multitask and manage priorities in a fast-paced environment.
• Strong organizational and problem-solving skills.
• Proficiency with Microsoft Office applications and data entry systems.
• Ability to work onsite full-time and maintain a consistent schedule.

Preferred Qualifications

• Experience in banking, mortgage, loan servicing, or financial services operations.
• Knowledge of document processing and account maintenance procedures.
• Experience working with service level agreements (SLAs) and production-based environments.
• Familiarity with mortgage servicing systems or related operational platforms.

Key Skills

• Document Processing
• Account Maintenance
• Data Entry
• Customer Service
• Administrative Support
• Transaction Processing
• Records Management
• Problem Solving
• Time Management
• Attention to Detail
• Team Collaboration

Additional Information

• Fully onsite position in Owensboro, KY.
• Free onsite parking available.
• Overtime may be available based on business needs.
• Opportunity to gain valuable experience within a financial services operations environment.

PrideGlobal and it's affiliates offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity

PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.