Dispatcher

Job Summary

We are looking for a reliable and organized Dispatcher to coordinate schedules, communicate with drivers/technicians, and ensure timely service operations. The ideal candidate has strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Responsibilities

• Coordinate and schedule drivers, technicians for daily assignments
• Monitor routes and provide real-time update as needed
• Communicate with customers regarding service times and delays
• Answer incoming calls and respond to service requests 
• Maintain logs, records and documentation accurately
• Handle scheduling changes and emergency situations 
• Resolve issues quickly and professionally
• Use dispatch software and GPS systems to track operations

Qualifications

• High school diploma or equivalent
• Previous dispatch, logistics or customer service experience preferred 
• Strong communication and multitasking skills 
• Basic computer knowledge and data entry skills 
• Ability to work under pressure and meet deadlines
• Excellent problem-solving abilities
• Reliable attendance and punctuality 
• CDL B, or ability to acquire 

Benefits

• Competitive pay 
• Paid training 
• Health insurance (if applicable) 
• Paid time off 
• Career growth opportunities 

Schedule

Monday thru Friday, with occasional weekends