Office Assistant

Job Description: Office Assistant

Location: North Texas – Plano, TX (On-site

Job Type: Full-Time

Pay: $40K

Hours: 7:30AM-4:30PM

About Us:

Terra Turf Landscape has proudly served North Texas for over 30 years, delivering top-tier residential and commercial landscaping services. As we continue to grow, we’re seeking a friendly, highly organized, and bilingual Office Assistant to join our team. This person will be the first point of contact for our valued clients and help coordinate day-to-day operations.

Position Summary:

We’re looking for a dependable team member, responsible for answering phone calls, texts and emails professionally, schedule services, and support both our customers and crews. Bilingual fluency in English and Spanish is preferred.

Responsibilities:

• Answer incoming phone calls/texts and respond to customer emails and online orders
• Follow up calls to all existing estimates with a goal to close, process deposits and schedule
• Schedule routine services, estimates, and project work while documenting with our in-house ticketing system
• Dispatch crews and adjust schedules based on weather or priorities
• Input and update customer info in CRM software
• Communicate clearly and professionally with clients
• Coordinate with the operations team to ensure timely service
• Assist with billing or service follow-ups as needed
• Upsell service(s) when applicable

Qualifications:

• Bilingual in English and Spanish (Required)
• Prior experience in scheduling or administrative support (landscaping or service industry preferred)
• Excellent written and verbal communication skills
• Detail-oriented and proficient with scheduling or CRM software
• Ability to multitask in a fast-paced environment
• Friendly, professional, and customer-focused attitude

Benefits:

• Paid holidays and PTO
• Supportive team environment
• Opportunities for growth within the company

Job Type: Full-time