Account Manager

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Responsibilities

• Work cross functionally within the company to communicate with all stakeholders in customers' success

Create and maintain relationships with customeAccount Manager

St. Louis metro | On-site | $65,000-$75,000 base | Target OTE $90,000-$105,000

The strongest account managers can protect a relationship and grow it at the same time. We are hiring an Account Manager in the St. Louis metro to own a portfolio of business customers using software and risk-focused services. You will lead renewals, uncover additional needs, coordinate internal expertise and keep account decisions moving through complex stakeholder groups.

This role is suited to someone with commercial experience in B2B sales, account management, financial services, compliance, technology or another solution-led environment. You do not need to be a cybersecurity expert on day one, but you must be willing to learn the market and become credible in customer conversations.

The commercial mandate

• Own renewal timing, account plans and revenue performance across an assigned customer portfolio.
• Build relationships beyond the day-to-day contact, including operational users, budget owners and executive sponsors.
• Run structured discovery to identify risk, new priorities and relevant expansion opportunities.
• Coordinate demonstrations, proposals and commercial reviews with product, sales, customer success and technical teams.
• Lead routine contract and pricing discussions, escalating complex terms to legal or finance when needed.
• Maintain realistic forecasts, opportunity notes and account-health indicators in the CRM.
• Act early on adoption concerns, stakeholder changes or other signals that may affect retention.

What success looks like

1. Renewals are prepared early and close without avoidable last-minute risk.

2. Clients can connect the service to measurable business outcomes.

3. Expansion opportunities are based on genuine need rather than generic upselling.

4. Forecasts and account records remain accurate enough for leadership to make decisions.

What you will bring

• At least two years of B2B account management, inside sales, customer success or solution-selling experience.
• Evidence of meeting revenue, renewal, retention or account-growth targets.
• Confident presentation, negotiation and stakeholder-management skills.
• A self-directed approach to territory planning, follow-up and commercial problem-solving.
• Experience with SaaS, financial services, compliance or cybersecurity is advantageous but not essential.

Your reward for results

The base salary is $65,000-$75,000 with commission and a target total earning opportunity of $90,000-$105,000. The package includes medical, dental, vision and disability insurance, a 401(k), paid time off, company holidays and structured product development.

Bring a commercial point of view

Apply through LinkedIn with your current resume, highlighting the accounts, revenue or renewals you have personally influenced.

• We consider qualified applicants fairly and do not discriminate on any basis protected by applicable law.rs to better understand and achieve their needs
• Make visits to our customers to identify opportunities for growth within our platform
• Manage all reporting about the health of customers' accounts

Qualifications

• Previous account management experience
• Articulate and well accustomed to a client facing role
• Willingness and ability to travel