What are the responsibilities and job description for the Account Manager position at Roylo Partners?
Account Manager | Full-Time | On-Site | Monday–Friday | Wilmington, NC
(Note: This is a full-time, fully on-site position based in Wilmington, NC. Remote or work-from-home options are not available for this role.)
About the Role
We are seeking an energetic, organized, and results-driven Account Manager to join our team in Wilmington, NC. In this dynamic role, you will provide critical on-site support to ensure client accounts and regional campaigns run smoothly, professionally, and profitably. From building direct client-customer relationships to managing account logistics and performance analytics, you will play a hands-on role in driving brand visibility and client growth.
This is a full-time, fully on-site position based in Wilmington. If you thrive in fast-paced environments, love building strong interpersonal connections, and want to learn commercial account operations from the ground up, this role offers excellent potential for advancement into senior account executive and management positions.
Key Responsibilities
- Account Execution & Client Representation: Oversee daily account activity, client messaging, and brand presentations for target audiences across the Wilmington area.
- Customer Relationship Management: Act as a primary on-site point of contact for prospective clients and customers, addressing inquiries, presenting tailored product solutions, and securing long-term account acquisition.
- Administrative & Data Tracking: Maintain client account logs, campaign schedules, performance sheets, and feedback reports using Excel and Google Workspace.
- Campaign & Inventory Oversight: Track promotional collateral, campaign assets, and account deliverables to ensure all resources are aligned pre- and post-activation.
- Cross-Functional Alignment: Work closely with cross-functional sales, marketing, and operational teams to ensure daily outreach directly supports client revenue goals.
What We're Looking For (Entry-Level)
- Education & Experience: Open to all degree backgrounds (High School Diploma, Associate's, or Bachelor's degree welcome). Prior account management experience is not required—full structured training is provided.
- Technical & Data Familiarity: Basic proficiency in Google Workspace (Sheets, Docs) or Microsoft Office (Excel, Word) for tracking daily reporting and metrics.
- Organizational Abilities: Sharp attention to detail, excellent time management, and the ability to multitask in an energetic environment.
- Communication Skills: Outstanding verbal and written communication with a professional, customer-first approach.
- Work Ethic & Mindset: A proactive, solution-oriented mindset with the agility to adapt quickly to changing account goals and client priorities.
What We Offer
- Career Progression: Clear pathways into Senior Account Director, Regional Campaign Strategy, and Executive Operations.
- Professional Development: Direct mentorship, paid training, and hands-on business management experience in a growing Mid-Atlantic business hub.
- Collaborative Culture: A supportive, ambitious, and recognition-based team environment.
- Competitive Compensation: Performance recognition and competitive pay structure.
How to Apply
Interested candidates are invited to submit their resume. Applications are reviewed on a rolling basis, so early submissions are strongly encouraged.
We are an Equal Opportunity Employer and welcome applications from all qualified candidates.