Office Admin/Bookkeeper

Roto-Rooter, a premier provider of plumbing and drain cleaning services, is seeking an experienced Office Administrator/Bookkeeper to join our team.

Responsibilities

• Accounting and Bookkeeping:
  • Manage all aspects of day-to-day bookkeeping and accounting processes including but not limited to: accounts payable, accounts receivable, payroll, general ledger, bank reconciliations, and collection calls.
  • Prepare monthly financial statements and reports.
  • Maintain accurate and complete financial records.
• Office Management:
  • Oversee office operations to ensure a smooth and efficient workflow.
  • Maintain office supplies and equipment.
  • Handle office communication and correspondence.
  • Assist in developing and implementing office policies and procedures.
  • Communicate effectively with employees of the branch
• Customer Service:
  • Provide excellent customer service to clients.
  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Work closely with the service team to ensure customer satisfaction.
• Software Utilization:
  • Utilize accounting software (Sage) for financial management.
  • Use Service Titan for managing service operations and customer interactions.
  • Microsoft Office including a good working understanding of Excel.

• Education:
  • Bachelor’s degree in Accounting or related field, or equivalent work experience.
• Experience:
  • Minimum of 3-5 years of accounting experience, preferably in a customer service organization.
  • Prior experience using Service Titan and Sage accounting software is highly desirable.

• Skills:
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to work independently and as part of a team.

EEO Employer:

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.

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