Inside Parts Counter Sales - Heavy Equipment

Our customers are the people who build Texas and we're proud to help them get the job done. ROMCO EQUIPMENT COMPANY has supported the biggest names in the Texas construction and mining industries by filling their heavy equipment needs since 1961.

ROMCO is currently seeking a talented and driven Parts Counter Salesperson to join the team supporting the South-Central Texas Region from the Austin (Round Rock) branch location.

ROMCO sells and supports a wide range of products, including: Volvo (motor graders, wheel loaders, articulated haul trucks, excavators, backhoe loaders and skid steer loaders), Hitachi (excavators, mining shovels and rigid haul trucks) and GOMACO (concrete paving technology).

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Ordering and processing customer and/or vendor parts request through over the counter and telephone sales
• Maintaining and managing inventory
• Accurate and timely data entry for parts, sales orders purchasing, receiving, customer debit/credit, physical count maintenance, and warehousing process
• Purchasing and expediting parts and materials
• Maintain parts processing and filing of invoices and other documents that pertain to daily job functions
• Receive, unload, and put up parts shipments
• Gathering and shipping of parts for special parts returns and in support of warranty claims
• Assist in returning cores back to factories as required
• Reconcile invoices and purchases
• Oversee and assist with physical counts of the inventory
• Provide all necessary reporting for inventory adjustments between physical and computer records
• Manage daily activity of all parts and warehouse personnel
• Maintain a clean and orderly parts area and warehouse
• Assist service and sales departments as needed

SKILLS REQUIRED:

• Clerical - touch typing, filing, data entry, basic spreadsheet, e-mail, fax
• Organizational – organize and prioritize tasks, work on a schedule with deadlines
• Excellent verbal and written communication skills
• Proven Customer relation skills
• Attention to detail and follow-up
• Relationship Building - ability to work well with others in different job positions, customers and vendors
• Mechanical Aptitude - broad knowledge of construction machinery

REQUIREMENTS:

• HS Diploma or equivalent required
• Minimum 5 years previous Counter Sales Experience
• Experience utilizing Microsoft Office
• Experience with electronic parts inventory system
• Excellent interpersonal and customer service skills
• Effective communication skills (written, oral)
• Ability to prioritize duties and exhibit initiative
• Excellent organizational skills
• General knowledge heavy machinery
• Bi-lingual candidates (English/Spanish) and candidates with prior heavy equipment parts experience preferred

PHYSICAL DEMANDS

While performing the duties of this job, the employee must be alert and is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the position.

WORKING CONDITIONS AND ADDITIONAL REQUIREMENTS

This job operates in an office environment. Office hours are from 8:00am to 5:00pm with occasional needs outside standard business hours to accommodate meetings, training and projects. Some travel may be required. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment can be loud.

DISCLAIMER

This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.

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Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Counter Sales: 5 years (Preferred)

Work Location: In person