Patient Scheduling Coordinator

• Engage patients with a scripted set of questions.
• Coordinate patient deliveries and pickups with 3PLs
• Operate as the direct point of contact for 3PLs on day-to-day basis.
• Resolve scheduling conflicts and/or complaints as they arise.
• Collaborate with the regional logistics and warehouses teams.
• Schedule internal staff according to location and/or workload.
• Organize workflow and appointments through our ERP.
• Utilize our ERP to notate details of all internal and external communications.
• Open communication with other departments for schedule changes to allow for effective time management.
• Maintain customer confidence and protect Operations by keeping information confidential.
• Other duties, as assigned.

• Prior scheduling or dispatch experience, preferred.
• Experience with logistics, distribution, or transportation, preferred.

• Phone system network.
• Customer Service.
• Computer skills, including Microsoft 365, ERP, preferred.
• Excellent written and verbal communication skills.
• Ability to multitask, prioritize, and manage time effectively.
• Detail oriented – no really, it’s critical to the success of this position!
• Ability to collaborate inter-departmentally to solve challenges.
• Interpersonal – ability to effectively communicate and complete task.
• Highly organized.
• Ability to maintain confidentiality of sensitive information.
• Ability to work independently with minimum supervision.

Salary : $24