Help Desk Specialist

Robert Half is partnering with a Temecula based Healthcare company looking for an IT Support Specialist (Help Desk) for a permanent placement opportunity. This position is full time with full benefits and is 100% onsite in Temecula. Ideal candidates will be creative IT problem solvers that enjoy working in a dynamic and rapidly-changing work environment.

What you get to do every single day:

• Provide O365 troubleshooting, wireless, desktop, and general IT support.
• Support Mac and Windows based operating systems, desktops, laptops and mobile devices.
• Independently investigate and implement solutions to technical issues.
• Identify recurring technical issues and propose solutions to address the root of the problems.
• Troubleshoot network and software issues.
• Provide Active Directory administration (EntraID).

What you bring to the role:

• 3 years experience identifying, researching, troubleshooting and resolving problems with hardware, software, applications, and systems.
• Mobile Device support.
• General application and software support.
• Desire to progress in your IT career, learn new technologies, and take on new challenges.
• Excellent interpersonal/human relations skills.
• Experience supporting a multi-site and enterprise environment.

Other:

• General hours of operation are 7:30 AM to 5:30 PM.
• Position is 100% onsite.
• 40 hours per week.
• Position has full benefits including Medical, Dental, Vision, 401k and PTO.
• IT certifications such as CompTIA, N , A , S , Microsoft Certifications are a big plus!
• Experience supporting Healthcare applications are a plus, but not required.