Charter Scheduling Operations Manager (Part 135) – Crew & Fleet, CT

Charter Scheduling Operations Manager (Part 135) – Crew & Fleet, CT

Location: Oxford, CT

Employment Type: Full-Time

About Client

A growing Part 135 charter and commuter operator with more than twenty years of continuous service across U.S. bases and the Caribbean. The organization runs on a bedrock of service excellence, operational rigor, and a safety culture that doesn’t bend under pressure.

Compensation & Benefits

• Base Salary: $120,000–$126,000/year — Based on experience and qualifications

• Shift: Full-time, on-site; includes evenings, weekends, holidays, and rotating on-call coverage

• Benefits Package: Medical, Dental, and Vision insurance; FSA and Dependent Care Account options; 401(k) plan; paid vacation and sick time; paid parental leave; U.S. and international airline travel benefits; long-term growth potential within a stable, expanding aviation company

Job Summary

Join the Scheduling & Dispatch Leadership Team of a multi-base Part 135 operator and take the helm on both Crew and Aircraft Scheduling. The environment is demanding and dynamic—success here requires strategic instincts, operational grip, and the ability to make sharp calls as conditions shift in real time.

Key Responsibilities

• Grow and guide a team of Scheduling Supervisors and schedulers; anchor the team in a culture where accountability, collaboration, and strong service delivery are non-negotiable

• Take full charge of hiring, onboarding, training quality, performance management cycles, and career development discussions for every team member

• Execute daily crew and aircraft scheduling across the full network of operating bases; squeeze every bit of productivity from fleet and crew resources

• Keep schedules tight for full-time, part-time, and on-call staff; respond to seasonal demand surges and coverage holes before they become operational problems

• Complete bi-weekly payroll for the scheduling team accurately and on time

• Lock in alignment with Sales, Service, Dispatch, and Operations leadership so that crew and aircraft availability stays matched to what customers actually need

• Reinforce SOP compliance across every workflow; contribute actively to SMS reviews and operational data discussions that keep the operation sharp

• Scrutinize scheduling processes on an ongoing basis; push through policy and procedure updates the moment the operation outgrows the current approach

• Lay down clear KPIs; run performance improvement work that moves the numbers and builds team capability at the same time

Minimum Requirements

• 3–5 years of direct experience as a Scheduling Manager or Dispatch Supervisor in Part 135 charter operations (required)

• Verified experience across both Crew Scheduling and Aircraft Scheduling functions

• Deep working knowledge of crew legality frameworks and charter fleet utilization practices

• Hands-on experience with aviation scheduling software in an operational environment

• Proficient across the Microsoft 365 suite

• Exceptional communicator who juggles competing priorities without losing the thread on any of them

Ideal Qualifications

• FAA Dispatch License (preferred, not required)

• Sets the tone by doing—a manager whose team can look left and find them in the thick of it

• Poised and purposeful when charter operations heat up; doesn’t wait for the dust to settle before acting

• Pulls Sales, Dispatch, and Operations into a shared operational picture; cross-departmental alignment follows this person naturally

How to Apply

At Rio Staffing, we specialize in connecting skilled professionals with well-run organizations and high-quality programs. We support you through every step of the process—from application and interview coordination to aligning opportunities with your experience, certifications, schedule preferences, and long-term career goals.

Apply with us or reach out today at www.riostaffing.com to find your perfect role.