What are the responsibilities and job description for the QA Manager / QA Lead position at Ringside Talent?
We are looking for a QA Manager / QA Lead to work for our client. The ideal candidate aligns with the responsibilities and qualifications outlined below.
Our client is seeking a highly experienced QA Manager / QA Lead to lead quality assurance efforts in a retail technology environment. This role is hands‑on and strategic, responsible for ensuring quality across enterprise systems such as SAP, POS, and OMS. Candidates must be located in Ohio, as this role supports teams within the region.
What You’ll Be Doing
- Lead and execute quality assurance strategies across retail systems and applications
- Remain hands‑on with test planning, execution, and defect management
- Oversee QA activities for systems including SAP, Point of Sale (POS), and Order Management Systems (OMS)
- Define and enforce QA standards, processes, and best practices
- Partner closely with development, product, and business teams to ensure quality outcomes
- Coordinate testing across releases, integrations, and system enhancements
- Manage and communicate QA status, risks, and quality metrics to stakeholders
- Support both manual and automated testing efforts as appropriate
- Mentor and guide QA team members while leading by example
What We’re Looking For
- 8 years of hands‑on Quality Assurance experience
- Experience operating as a QA Manager, QA Lead, or senior‑level QA professional
- Background in a retail technology environment
- Experience testing systems such as SAP, POS, and/or OMS
- Strong understanding of QA methodologies, tools, and lifecycle processes
- Ability to balance leadership responsibilities with hands‑on execution
- Strong communication and stakeholder management skills
- Experience supporting enterprise or large‑scale systems
What Our Client Offers
- Remote role within the state of Ohio
- Opportunity to lead quality initiatives for critical retail systems
- High‑visibility role impacting customer‑facing technology
- Collaborative environment with cross‑functional teams
- Competitive compensation aligned with senior‑level QA leadership
Salary : $100,000 - $120,000