What are the responsibilities and job description for the Client Service Associate position at RightClick?
Our client is seeking a Client Service Associate. The ideal candidate is highly organized, detail-oriented, polished, and comfortable balancing confidential executive support responsibilities with day-to-day client service needs. This is an onsite position based in Fairfield County, CT.
Client Service Associate’s Responsibilities And Duties
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Client Service Associate’s Responsibilities And Duties
- Create and maintain new client profiles and records
- Respond to client inquiries in a professional and timely manner
- Pull client statements and assist with account-related documentation
- Utilize Salesforce to enter workflows, update records, and track activities
- Coordinate and manage heavy calendaring for the CEO
- Schedule internal and external meetings, including client meetings
- At least 2 years of experience in an administrative, executive assistant, client service, or financial support role
- Strong organizational skills with the ability to manage multiple priorities simultaneously
- Experience with Salesforce or similar CRM platforms
- Excellent verbal and written communication skills
- Ability to work independently and anticipate needs proactively
- Strong attention to detail and problem-solving skills
- Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel
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