Operations Manager III – Food & Event Services

Position Overview

The Operations Manager III will support the management of full event operations, from budgeting and vendor coordination to on-site execution, under the guidance of the Regional Director of Operations. This role provides a hands-on opportunity to manage logistics, client communication, accounting, and vendor relationships while learning the full scope of event operations.

This position is ideal for a motivated professional with experience in food, catering, or hospitality management, looking to grow their career in multi-faceted operations and event management.

Key Responsibilities

Event Operations & Vendor Management

• Assist in managing the end-to-end event experience, including budgets, site selection, vendor contracting, food & beverage selection, and menu development.
• Coordinate services defined in client contracts and ensure compliance with agreements.
• Maintain accurate documentation for all vendor agreements, contracts, and paperwork.
• Support clients in day-to-day interactions and escalate complex issues to the Regional Director as needed.
• Ensure timely setup, execution, and breakdown of events according to client expectations and operational standards.
• Maintain up-to-date knowledge of federal, state, and local sanitary, safety, and health regulations.

Client & Account Coordination

• Communicate client needs effectively to vendors and supervisors.
• Assist with high-level agreements for one-off events and ongoing accounts.
• Prospect new clients and vendor partners and report opportunities to supervisor.
• Maintain AR/AP records for vendors and clients and ensure accurate invoicing and payments.
• Collaborate with leadership to refine operational processes and procedures.

Financial & Accounting Duties

• Track all event-related sales, commissions, site fees, and other financials.
• Process vendor minimum payouts and generate receipts.
• Prepare and manage invoices, ensuring sign-off from clients and vendors.
• Maintain monthly income tracking and reconcile statements as required.

Personal Effectiveness & Professionalism

• Work independently while confidently seeking direction when necessary.
• Exhibit strong organizational, multi-tasking, and documentation skills.
• Maintain a high-energy, positive attitude while handling stress or unexpected issues.
• Communicate effectively up, down, and across the organization.
• Model integrity, decisiveness, and consistency in all actions.

Qualifications

• 2 years of experience in food, catering, or hospitality management; experience in the food truck industry preferred.
• Bachelor’s degree in Restaurant/Hospitality Management, Business, Communications, or equivalent preferred.
• Valid driver’s license and good driving record.
• Ability to work evenings, weekends, and holidays.
• Strong Microsoft Office skills (Word, Excel, PowerPoint) and data entry proficiency.
• Exceptional written and verbal communication skills, attention to detail, and strong organizational abilities.

Why This Role Is Unique

This is a hands-on operations role with significant exposure to the full lifecycle of events, vendor management, and hospitality operations. It’s ideal for someone looking to expand their skills, grow within a leadership team, and contribute to a dynamic, client-focused environment.