Hotel Night Auditor

Job Overview
Join our dynamic hospitality team as a Hotel Night Auditor, where your energetic and detail-oriented approach will ensure smooth overnight operations and exceptional guest experiences. In this vital role, you will oversee nightly financial reconciliations, manage guest relations, and maintain the integrity of hotel records. Your proactive attitude and hospitality expertise will help create a welcoming environment for guests arriving or departing during the night shift. This paid position offers an exciting opportunity to showcase your hotel management skills while working in a lively, guest-focused setting.

Duties

• Conduct nightly audits of front desk transactions, including billing, reservations, and payments to ensure accuracy and completeness
• Manage guest check-ins and check-outs during overnight hours with professionalism and excellent phone etiquette
• Respond promptly to guest inquiries, requests, and complaints via multi-line phone systems or in person, providing exceptional customer service
• Prepare detailed reports on daily financial activities, occupancy status, and any discrepancies or incidents during the shift
• Monitor security cameras and perform routine safety checks around the resort or hotel premises to ensure guest safety
• Assist with late-night reservations, modifications, or cancellations while maintaining a high standard of guest relations
• Collaborate with housekeeping and maintenance teams to address any overnight issues affecting guest comfort or safety

Skills

• Strong background in hospitality management and hotel operations with previous hotel experience preferred
• Excellent customer service skills with the ability to handle guest interactions professionally and courteously
• Bilingual or multilingual abilities are highly valued for effective communication with diverse guests
• Proficiency in front desk systems, multi-line phone systems, and basic accounting or hotel management software
• Knowledge of night audit procedures, guest services protocols, and hotel management best practices
• Outstanding phone etiquette combined with the ability to manage multiple tasks efficiently during overnight hours
• Ability to work independently while maintaining attention to detail in a fast-paced environment

This role is perfect for motivated individuals passionate about hospitality who thrive in lively environments and enjoy delivering memorable guest experiences. If you’re ready to bring your energy and expertise to a vibrant hotel setting while ensuring seamless overnight operations, we encourage you to apply!

Pay: $14.00 - $15.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Work Location: In person

Salary : $14 - $15