Night Auditor - Courtyard by Marriott Portage/Kalamazoo

About the Role:

The Night Auditor at Courtyard by Marriott Portage/Kalamazoo plays a critical role in ensuring the smooth operation of the hotel during overnight hours. This position is responsible for accurately reconciling daily financial transactions and preparing detailed reports that support the hotel's accounting and management teams. The Night Auditor also provides exceptional guest service by handling check-ins, check-outs, and addressing guest inquiries or concerns during the night shift. This role requires a keen eye for detail, strong organizational skills, and the ability to work independently while maintaining a welcoming and professional atmosphere. Ultimately, the Night Auditor helps maintain the integrity of the hotel's financial records and contributes to a positive guest experience during off-peak hours.

Minimum Qualifications:

• High school diploma or equivalent.
• Basic knowledge of accounting principles and financial reconciliation.
• Proficiency with hotel property management systems (PMS) and Microsoft Office applications.
• Strong attention to detail and accuracy in handling financial data.
• Ability to work independently during overnight hours.

Preferred Qualifications:

• Previous experience as a night auditor or in a similar hospitality accounting role.
• Familiarity with Marriott’s brand standards and property management software.
• Excellent customer service and communication skills.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Basic understanding of hospitality industry operations.

Responsibilities:

• Perform nightly audit of all hotel financial transactions, including reconciling accounts and preparing daily revenue reports.
• Process guest check-ins and check-outs efficiently while ensuring accuracy in billing and room assignments.
• Respond promptly and professionally to guest inquiries, requests, and concerns during the overnight shift.
• Maintain accurate records of all transactions and prepare reports for management review.
• Collaborate with other hotel departments to ensure seamless communication and resolution of any operational issues during the night.

Skills:

The Night Auditor utilizes accounting and reconciliation skills daily to ensure all financial transactions are accurately recorded and reported, which is essential for maintaining the hotel's financial integrity. Proficiency with property management systems and Microsoft Office enables efficient processing of guest check-ins, check-outs, and report generation. Strong communication and customer service skills are applied when interacting with guests to resolve inquiries and provide a positive overnight experience. Attention to detail is critical in identifying discrepancies and ensuring accuracy in billing and record-keeping. Additionally, organizational and multitasking skills help manage various responsibilities independently during the night shift, ensuring smooth hotel operations.

Salary : $15 - $16