What are the responsibilities and job description for the Customer Success Coordinator position at RemX?
Customer Success Coordinator
Duluth, GA
6-Month Contract (November 2026 - April 2027)
Are you highly organized, customer-focused, and skilled at managing multiple priorities? We're seeking a Customer Success Coordinator to support service operations, customer communications, and field service coordination in a fast-paced B2B environment.
What You'll Do
✅ Create and manage repair and service quotations
✅ Follow up on ongoing service orders and customer requests
✅ Coordinate spare parts shipments and onsite service appointments
✅ Process invoices, credit memos, and purchase orders
✅ Enter and manage orders within the ERP system
✅ Serve as a liaison between customers and internal teams
✅ Schedule and dispatch field service technicians
✅ Coordinate travel arrangements for the service team
✅ Review timesheets, reports, and expense submissions
✅ Help drive a positive customer experience through timely communication and support
What We're Looking For
✔ Bachelor's degree or equivalent experience
✔ Strong organizational and multitasking skills
✔ Excellent communication and customer service abilities
✔ Detail-oriented with a high level of accuracy
✔ Able to work independently and solve problems proactively
✔ Team-oriented mindset
✔ Experience in a B2B service environment is a plus
Why Apply?
⭐ Gain experience in a dynamic service and operations environment
⭐ Work closely with customers, service teams, and multiple business functions
⭐ Excellent opportunity to build customer success, coordination, and operations experience
Location: Duluth, GA
Duration: November 2026 - April 2027
Schedule: Full-time, Contract Assignment
Apply today to learn more!
Salary : $23 - $27