What are the responsibilities and job description for the Retail Store Manager position at Relate Search?
Relate Search has partnered with a non-profit organization in their search for a Retail Store Manager to lead the day-to-day operations of a resale retail environment. This role will play a key part in balancing retail performance with community engagement, overseeing inventory flow, pricing strategy, merchandising, and volunteer coordination. The ideal candidate will operate as a hands-on leader, driving revenue across in-store and online channels while creating a welcoming and well-curated shopping experience. This is a highly visible opportunity to make a meaningful impact within both the business and the local community.
Responsibilities:
- Lead daily store operations including inventory intake, processing, and merchandising across a high-volume donation environment
- Drive revenue through strategic pricing, product positioning, and active engagement on the retail floor
- Curate and maintain an organized, visually compelling store layout to enhance customer experience and increase repeat traffic
- Partner with volunteers by providing guidance, training, and support to foster a positive and mission-driven environment
- Build relationships within the local community to increase donations, partnerships, and overall store visibility
Qualifications:
• 5 years of experience in retail, resale, or thrift store management
• Strong merchandising instincts and sales acumen
• Proven ability to operate independently in a hands-on, entrepreneurial environment
• Experience working with or leading volunteer-based teams
• Strong interpersonal and communication skills with a customer-focused mindset
About Relate Search
Relate Search is a Woman, Minority, and LGBTQIA owned executive and professional search firm dedicated to connecting top talent with meaningful opportunity. With deep expertise across Supply Chain & Operations, Technology, Sales & Marketing, Human Resources, and Accounting & Finance we deliver customized, people-first recruiting solutions that drive lasting impact.
Equal Opportunity & Diversity Statement
Relate Search is proud to be an Equal Opportunity Employer. We value diversity and are committed to building inclusive teams where everyone belongs. All qualified applicants are encouraged to apply.