What are the responsibilities and job description for the Business Development Officer position at Red Canoe Credit Union?
Red Canoe Credit Union hires passionate, knowledgeable, and dependable individuals who are committed to making a difference. As a not-for-profit financial institution owned by our members, we believe in the value of people over profit. If you’re looking for a place to start a rewarding career you can be proud of, then Red Canoe might be the place for you.
We’ve been a cooperative since 1937. That means any money we earn goes back to our members, not into the pockets of stockholders like a bank. For more than 80 years, we’ve held the traditions of credit unions near and dear to our hearts. We are not for profit, but for people.
Red Canoe Credit Union has 10 branches spread across Washington and Oregon. We even have members living in all 50 states. But Red Canoe is still a local credit union at its core. For us, being local means an ongoing commitment to go beyond serving our members and giving back to the communities we call home. At Red Canoe, we strive to make a difference in the lives of our neighbors.
POSITION PURPOSE
The Business Development Officer (BDO) is responsible for driving the growth of the credit union’s portfolio of business members. This position focuses on acquiring new business members, deepening relationships with existing members, and identifying the financial needs of small and mid-sized businesses. BDOs will also partner with local branch leadership to bring the value of our consumer accounts full circle. The Officer delivers tailored banking solutions, including deposit and lending products, cash management, and merchant services.
ESSENTIAL JOB FUNCTIONS
-
li',201340122,'2',134233614,'true',469778129,'ulli',335572020,'1',469778324,'Normal']}'>New Member Acquisition
- Lead strategic outreach to source new business members through networking, referrals, and local market engagement.
- Create and execute plans to expand the credit union’s presence within the business community.
- Works in tandem with Community Engagement and other credit union partners when necessary to originate products and services for business and consumer leads.
-
Relationship Management & Business Development
- Track and manage all business development activities using CRM tools; maintain updated business development plans and reports.
- Assess and enhances the success of business development strategies, recommending improvements as needed.
- Build and nurture relationships with partners and influencers to generate high-quality leads.
- Utilizes a consultative approach to their sales and service execution, ensuring that we are matching needs to solutions.
- Subject matter expert within the credit union’s business and consumer product suite.
-
Strategic Initiatives & Portfolio Growth
- Contribute to the design and implementation of business development strategies aimed at member acquisition and partnership expansion.
- Collaborate with branch managers to shape local business opportunities, pursue warm leads, and represent the credit union at business events.
- Analyze and understand business members’ operating models, financial cycles, and cash flow requirements.
- Recommend customized solutions, including deposit, lending, line of credit, cash management, and merchant services.
-
Member & Community Engagement
- Develop and deliver engaging presentations highlighting credit union membership benefits and financial wellness offerings.
- Engage in community events and initiatives to identify opportunities for new products and campaigns that address evolving business needs.
- Build positive working relationships with vendors, facilitating effective communication and collaboration to overcome challenges.
-
Collaboration & Continuous Improvement
- Work effectively across teams, including Community Engagement, Branch Managers, and branch staff, to achieve business development objectives.
- Pursue ongoing professional development and skill enhancement to support personal growth and the credit union’s objectives.
BASIC REQUIREMENTS
- Superior presentation, organizational, and planning skills.
- Excellent communication skills-verbal, written, and instructional.
- Ability to multitask and perform under pressure, including schedule management and conflict resolution.
- High level of discretion and judgement in interpreting and applying policies.
- Strong knowledge of local and market dynamics and small business challenges.
MINIMUM QUALIFICATIONS
- Bachelor’s degree in business administration or related field, or equivalent work/educational experience.
- Minimum of five years of progressively responsible sales and/or sales management experience
- Superior presentation, organizational, and planning skills.
- Experience working with small/mid-sized businesses in a financial services capacity.
- Positive, solutions-focused attitude with passion for business growth and community engagement.
JOB RELATIONSHIPS
- This position reports directly to the Business Services Manager and may have daily contact with employees, management team, members, Board of Directors, and outside organizations.
ESSENTIAL MENTAL, PHYSICAL & ENVIRONMENTAL DEMANDS
- General - The physical demands described here are representative of those that must be to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
- Physical - Office mobility required. Approximately 20% standing, 70% sitting, 10% walking, as need demands. Possess sufficient manual dexterity to skillfully operate standard office equipment including a computer or typewriter keyboard, 10-key calculator, facsimile machine, photocopier and telephone. Other demands include talking, handling & reaching; seeing (corrected vision) and hearing in a normal range. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. A telephone device to enhance hearing will be provided if needed. Occasional light lifting. The employee must occasionally lift and/or move up to 30 pounds. Periodic inter-branch or interdepartmental access may be required, including for distribution and access to various materials, equipment, meetings, etc. Storage and retrieval of materials, maximum reach required is 84 inches.
- Mental - Mental effort required involving considerable organization, planning and analytical efforts with superior communication. General demands include alertness, memory, observation, empathy, ingenuity, learning ability, problem solving; patience; initiative; memory; objectivity, creativity, speaking ability, reading and writing ability, judgment, persuasiveness, concentration, flexibility, precision, and auditory discrimination.
- Environmental - Minimal discomfort from heat, dust, air conditioning. The noise level is usually moderate, including external road noise. Transport within remote branch and/or main office/facility may be single or multilevel (as required) including a variety of stairways, elevators, etc. Exposure to computer and other electronic equipment. Lunch/break area exposed to microwave and is in basement at main office. The facility is 100% free of tobacco smoke.
- Equipment - Essential equipment used includes, but may not be limited to telephone, personal computer, other on-line computer terminal(s), calculator, office security systems. Non-essential equipment generally includes paper shredders, photocopy machines, facsimile (fax)machines, etc.
In addition to base salary, we offer performance-based incentive opportunities that vary by role. These incentives are designed to recognize and reward strong individual and team contributions.
Red Canoe Credit Union provides the following benefits to all employees.
- Medical, Dental & Vision Insurance
- Employee Assistance Program
- Life Insurance
- 401K with employer match
-
Wellness Program
- Flexible Spending Account
- PTO leave
- Paid Jury Duty Leave
- Paid volunteer time
A few more perks
- Annual logo wear allowance
- Gym Reimbursement
- Tuition Reimbursement for full time employees
- Employee loan discount
EEO/AAEmployer/Vets/Disabled/Race/Ethnicity/Sex/Age