Program Assistant

The principal responsibility of the Program Assistant is to be

responsible for providing support to a team of Program Representatives

with a variety of administrative tasks specific to the Rental Assistance

Programs. Must carry out related work functions, as required to support

agency objectives in a team oriented working environment. Key

Responsibilities include, but are not limited to: \~ Responsible for

mailing out monthly recertification packets to program participants. \~

Organize recertification paperwork for Program Representatives. \~

Review submitted documentation and follow up with program participants

as required to ensure compliance for move and re-certifications. \~

Assist team with obtaining verification of participants income, assets,

and other necessary documentation. \~ Assist with calculation of

participants continued participation in the rental assistance programs.

\~ Create six-tab files and maintain as proscribed by funding source and

program managers \~ Maintain constant communication with program

representatives regarding documentation and audit requirements and

support, as needed. \~ Provide support to Quality Assurance Specialist

for special project as required. \~ Responsible for scanning documents

in the required software systems in accordance with funding source and

RCAP\'s policies and procedures. \~ Carry out general office duties,

including copying and mailing of materials. \~ Manages, track and

reports on the status of participants submission of required paperwork.

Assist with sending out notices, as needed. \~ Respond to

clients/property owner phone calls and provide necessary information.

\~Maintain a filing system for both active and inactive participants

files. \~ Respond to staff questions and concerns in a timely fashion.

\~ Attends regular meetings and trainings as required by the funding

source and RCAP. \~ Perform other duties as assigned. Qualifications: To

perform this job successfully, an individual must be able to perform

Each Essential Duty Satisfactorily. The Requirements Listed Below Are

representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions. \~ Education and/or

Experience - 1-2 years related experience and/or training working at a

housing or social service agency or equivalent combination of education

and training; some college preferred. \~ Language Skills - Ability to

read and interpret documents such as safety rules, operating and

maintenance instructions, and procedure manuals. Ability to write

routine reports and correspondence. Ability to speak effectively to

individuals and groups. Ability to speak, read, and write in Spanish

preferred. \~ Mathematical Skills - Ability to add, subtract, multiply,

and divide in all units of measure, using whole numbers, common

fractions, and decimals. \~ Must pass a CORI \~ Reasoning Ability -

Ability to apply common sense understanding to carry out instructions

furnished in written, oral, or diagram form. Ability to work

independently on assigned tasks and accept direction on given

assignments. \~ Computer Skills - Must be proficient in Microsoft Office

software including Outlook, Excel, and Word. \~ Certificates, Licenses,

Registrations - Must possess a valid Driver\'s license and be able to

travel to various locations within the region as required. [Click Here

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Description](https://www.rcapsolutions.org/job/rcap-solutions-worcester-ma-full-time-section-8-program-assistant/)