What are the responsibilities and job description for the Program Assistant position at RCAP Solutions, Inc.?
The principal responsibility of the Program Assistant is to be
responsible for providing support to a team of Program Representatives
with a variety of administrative tasks specific to the Rental Assistance
Programs. Must carry out related work functions, as required to support
agency objectives in a team oriented working environment. Key
Responsibilities include, but are not limited to: \~ Responsible for
mailing out monthly recertification packets to program participants. \~
Organize recertification paperwork for Program Representatives. \~
Review submitted documentation and follow up with program participants
as required to ensure compliance for move and re-certifications. \~
Assist team with obtaining verification of participants income, assets,
and other necessary documentation. \~ Assist with calculation of
participants continued participation in the rental assistance programs.
\~ Create six-tab files and maintain as proscribed by funding source and
program managers \~ Maintain constant communication with program
representatives regarding documentation and audit requirements and
support, as needed. \~ Provide support to Quality Assurance Specialist
for special project as required. \~ Responsible for scanning documents
in the required software systems in accordance with funding source and
RCAP\'s policies and procedures. \~ Carry out general office duties,
including copying and mailing of materials. \~ Manages, track and
reports on the status of participants submission of required paperwork.
Assist with sending out notices, as needed. \~ Respond to
clients/property owner phone calls and provide necessary information.
\~Maintain a filing system for both active and inactive participants
files. \~ Respond to staff questions and concerns in a timely fashion.
\~ Attends regular meetings and trainings as required by the funding
source and RCAP. \~ Perform other duties as assigned. Qualifications: To
perform this job successfully, an individual must be able to perform
Each Essential Duty Satisfactorily. The Requirements Listed Below Are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. \~ Education and/or
Experience - 1-2 years related experience and/or training working at a
housing or social service agency or equivalent combination of education
and training; some college preferred. \~ Language Skills - Ability to
read and interpret documents such as safety rules, operating and
maintenance instructions, and procedure manuals. Ability to write
routine reports and correspondence. Ability to speak effectively to
individuals and groups. Ability to speak, read, and write in Spanish
preferred. \~ Mathematical Skills - Ability to add, subtract, multiply,
and divide in all units of measure, using whole numbers, common
fractions, and decimals. \~ Must pass a CORI \~ Reasoning Ability -
Ability to apply common sense understanding to carry out instructions
furnished in written, oral, or diagram form. Ability to work
independently on assigned tasks and accept direction on given
assignments. \~ Computer Skills - Must be proficient in Microsoft Office
software including Outlook, Excel, and Word. \~ Certificates, Licenses,
Registrations - Must possess a valid Driver\'s license and be able to
travel to various locations within the region as required. [Click Here
to Read Full Job
Description](https://www.rcapsolutions.org/job/section-8-program-assistant/)
responsible for providing support to a team of Program Representatives
with a variety of administrative tasks specific to the Rental Assistance
Programs. Must carry out related work functions, as required to support
agency objectives in a team oriented working environment. Key
Responsibilities include, but are not limited to: \~ Responsible for
mailing out monthly recertification packets to program participants. \~
Organize recertification paperwork for Program Representatives. \~
Review submitted documentation and follow up with program participants
as required to ensure compliance for move and re-certifications. \~
Assist team with obtaining verification of participants income, assets,
and other necessary documentation. \~ Assist with calculation of
participants continued participation in the rental assistance programs.
\~ Create six-tab files and maintain as proscribed by funding source and
program managers \~ Maintain constant communication with program
representatives regarding documentation and audit requirements and
support, as needed. \~ Provide support to Quality Assurance Specialist
for special project as required. \~ Responsible for scanning documents
in the required software systems in accordance with funding source and
RCAP\'s policies and procedures. \~ Carry out general office duties,
including copying and mailing of materials. \~ Manages, track and
reports on the status of participants submission of required paperwork.
Assist with sending out notices, as needed. \~ Respond to
clients/property owner phone calls and provide necessary information.
\~Maintain a filing system for both active and inactive participants
files. \~ Respond to staff questions and concerns in a timely fashion.
\~ Attends regular meetings and trainings as required by the funding
source and RCAP. \~ Perform other duties as assigned. Qualifications: To
perform this job successfully, an individual must be able to perform
Each Essential Duty Satisfactorily. The Requirements Listed Below Are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. \~ Education and/or
Experience - 1-2 years related experience and/or training working at a
housing or social service agency or equivalent combination of education
and training; some college preferred. \~ Language Skills - Ability to
read and interpret documents such as safety rules, operating and
maintenance instructions, and procedure manuals. Ability to write
routine reports and correspondence. Ability to speak effectively to
individuals and groups. Ability to speak, read, and write in Spanish
preferred. \~ Mathematical Skills - Ability to add, subtract, multiply,
and divide in all units of measure, using whole numbers, common
fractions, and decimals. \~ Must pass a CORI \~ Reasoning Ability -
Ability to apply common sense understanding to carry out instructions
furnished in written, oral, or diagram form. Ability to work
independently on assigned tasks and accept direction on given
assignments. \~ Computer Skills - Must be proficient in Microsoft Office
software including Outlook, Excel, and Word. \~ Certificates, Licenses,
Registrations - Must possess a valid Driver\'s license and be able to
travel to various locations within the region as required. [Click Here
to Read Full Job
Description](https://www.rcapsolutions.org/job/section-8-program-assistant/)