What are the responsibilities and job description for the Bilingual Mortgage Operations Assistant position at Rate?
About Rate Companies:
Rate is one of the nation’s top retail mortgage lenders, delivering a seamless, tech-driven experience that helps customers reach their homeownership and financial goals. Founded in 2000 and based in Chicago, Rate is licensed in all 50 states and D.C. and has helped over 2 million homeowners with a wide range of loan products, competitive rates and personalized service. With 5,000 employees across 300 offices and 12 subsidiaries, Rate’s Loan Officers rank among the best in the country. From purchases and refinances to tapping into equity, Rate makes financing faster, simpler and less stressful. Our technology — including Same Day Mortgage, the Rate App, FlashClose℠, MyAccount and the Language Access Program — has earned recognition from HousingWire, Scotsman Guide, NerdWallet, the Chicago Tribune and Crain’s Chicago Business. Learn more at rate.com.
Salary up to $19.25 per hour Bonus
Responsibilities:
- Be on an innovative and fun team that is revolutionizing the way people go about making the biggest financial decision of their lives
- Receive on-going, comprehensive training and become an expert on home loan products and the mortgage process
- Work closely with our Service Consultants, Mortgage Consultants and Loan Coordinators to ensure a timely and accurate experience for our clients—from first time home buyers to refinancers—throughout the entire mortgage process
- Order and review several necessary online systems checks and a variety of mortgage loan documentation
- Use state of the art technology to manage your loan pipeline as well as complete your job functions in a productive manner
- Provide world-class customer service and respectful, consultative guidance to your clients
Qualifications:
- Self-directed with a strong desire to learn and be a member of an innovative winning team
- Strong since of urgency
- Excellent disposition, mindset, communication skills and work ethic
- Ability to multi-task with strong attention to detail while meeting deadlines in a fast-paced environment
- Strong listening, problem solving skills and out of box thinking
- Inherent love of and desire to serve clients and create something unique and fantastic
- Commitment to integrity and customer service
- Encompass experience is a plus
- Bilingual in Spanish is a plus
Guaranteed Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.
The company offers a comprehensive benefits program to eligible employees, including eligibility to participate in a company-sponsored 401(k); vacation benefits; eligibility for medical, dental, vision, and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; critical care insurance; personal accidental insurance; commuter benefits; pet insurance; certain time off and leave of absence benefits; well-being benefits (e.g., employee assistance program); and other supplemental benefits (e.g. legal planning assistance; identity theft protection; pet insurance; wellness resources). Please click this link to learn more about our benefit offerings for Washington State: https://www.rate.com/careers/open-positions/disclosures
Applications are being accepted for the next 30 days.
Salary : $15 - $19