What are the responsibilities and job description for the Help Desk Analyst position at Radiant Systems Inc?
🚨 We’re Hiring: Help Desk Analyst (Courtroom Technician) 🚨
📍 Location: Machias, ME (100% Onsite)
⏳ Duration: 3–12 Months
We are looking for a Help Desk Analyst / Courtroom Technician to support courtroom technology and IT operations. This is a great opportunity for someone with strong technical troubleshooting skills and hands-on experience with audiovisual systems.
🔧 Top Skills Required:
• Experience supporting videoconferencing & AV equipment
• Basic knowledge of audio systems
• Ability to diagnose and resolve Tier 1 technical issues
💼 Key Responsibilities:
• Provide technical support for courtroom technology, desktops/laptops, printers, and scanners
• Set up and maintain audio/video and conferencing equipment
• Support remote hearings and VOIP systems
• Troubleshoot hardware/software issues and manage help desk tickets
• Install, repair, and maintain IT equipment across facilities
• Assist with IT documentation, inventory tracking, and training
🚗 Additional Details:
• Travel required (mileage reimbursement provided)
• Must have a valid driver’s license
• Local candidates within ~1 hour of Machias, ME preferred
💡 Ideal candidates will have strong communication skills, customer service mindset, and the ability to work independently in a fast-paced environment.
📩 Interested? Send your resume to: vkatta@radiants.com
#Hiring #HelpDesk #ITSupport #AVSupport #TechJobs #MaineJobs #OnsiteJobs #EntryLevelIT
Salary : $29