What are the responsibilities and job description for the Japanese-English Bilingual Inside Sales position at QUICK USA, Inc.?
【Position】
Bilingual Inside Sales Representative
About the Company
We are seeking a detail-oriented and customer-focused Japanese-English Bilingual Inside Sales to support our automotive parts trading business.
About the Role
This role is responsible for handling customer inquiries, processing orders, coordinating with suppliers, and supporting the sales team to ensure smooth and efficient operations.
Responsibilities
- Respond to customer inquiries via phone and email in a timely and professional manner
- Prepare and process sales orders, quotations, and invoices
- Coordinate with suppliers and logistics teams to ensure timely delivery of products
- Maintain and update customer and sales records in the system
- Monitor inventory levels and assist with procurement planning
- Support outside sales team with administrative and operational tasks
- Resolve customer issues related to orders, shipments, and product availability
- Assist in pricing, product information, and lead time communication
- Build and maintain strong relationships with customers and vendors
Qualifications
- Bilingual proficiency in Japanese and English (Written/Verbal).
- Previous experience in inside sales, customer service, or sales support preferred
- Experience in automotive parts industry or trading company is a plus
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Experience with ERP systems is a plus
- Strong organizational and multitasking skills
- High attention to detail and accuracy
- Standard Excel skills.
Required Skills
- Detail-oriented
- Customer-focused
Preferred Skills
- Experience in automotive parts industry
- Experience with ERP systems
Pay range and compensation package
$75-90K
・401K
・Health Insurance
（Insurance for individuals is paid in full by the company, and insurance for family members is 50% covered by the company.）
Working Hours
8:00am - 4:30pm
Working Location
Torrance, CA
Holidays
Saturdays, Sundays, holidays
Salary : $75,000 - $90,000