What are the responsibilities and job description for the HR Operations & Projects Associate (North America) position at Quest Global?
Job Requirements
At Quest Global, it’s not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place—to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster.
Position Summary
We are seeking a smart, adaptable, and detail-oriented HR professional to join our North America People Operations team. This role is not a traditional HR admin or benefits role — it’s designed for someone who can flex across operations and projects while learning and growing within HR.
Roughly 70% of the role will support North America HR Operations (compliance, processes, and employee experience improvements), while 30% will contribute to projects led by the North American HRBP team. This dual exposure offers both depth in HR operations and breadth across enterprise-level initiatives.
The right candidate will thrive on variety, collaborate effectively across U.S. and India HRSS teams, and bring a balance of strong organizational skills, analytical ability, and learning agility.
Key Responsibilities
Core HR Operations (~70%)
We wholeheartedly believe in the diversity of thought that comes with fostering a culture rooted in respect, where everyone belongs, is valued, and feels inspired to share their ideas. We know embracing our unique differences makes us better, and that solving the worlds hardest engineering problems requires diverse ideas, perspectives, and backgrounds. We shine the brightest when we tap into the many dimensions that thrive across over 21,000 difference-makers in our workplace.
Qualifications
Work Experience
At Quest Global, it’s not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place—to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster.
Position Summary
We are seeking a smart, adaptable, and detail-oriented HR professional to join our North America People Operations team. This role is not a traditional HR admin or benefits role — it’s designed for someone who can flex across operations and projects while learning and growing within HR.
Roughly 70% of the role will support North America HR Operations (compliance, processes, and employee experience improvements), while 30% will contribute to projects led by the North American HRBP team. This dual exposure offers both depth in HR operations and breadth across enterprise-level initiatives.
The right candidate will thrive on variety, collaborate effectively across U.S. and India HRSS teams, and bring a balance of strong organizational skills, analytical ability, and learning agility.
Key Responsibilities
Core HR Operations (~70%)
- Respond to regulatory and business requests (e.g., BLS surveys, employment verifications, unemployment claims) with accuracy and professionalism.
- Drive the end-to-end onboarding process, from pre-hire coordination through first-day experience, identifying ways to improve compliance and employee engagement.
- Collaborate closely with our India-based HR Shared Services (HRSS) team to ensure smooth cross-border workflows, timely responses, and shared accountability.
- Maintain HR data integrity, support reporting, and assist with audit preparation.
- Gain familiarity with U.S. benefits processes and vendor relationships — a strong positive that will help ensure smooth handling of benefits-related tasks when needed.
- Partner with the North American HRBP team on key initiatives, such as talent programs, employee experience enhancements and change management efforts as and when needed.
- Conduct HR data analysis and create actionable insights to support decision-making.
- Contribute to project planning, tracking, and communications to ensure milestones are met.
We wholeheartedly believe in the diversity of thought that comes with fostering a culture rooted in respect, where everyone belongs, is valued, and feels inspired to share their ideas. We know embracing our unique differences makes us better, and that solving the worlds hardest engineering problems requires diverse ideas, perspectives, and backgrounds. We shine the brightest when we tap into the many dimensions that thrive across over 21,000 difference-makers in our workplace.
Qualifications
Work Experience
- Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent work experience).
- 2–4 years of HR operations, HR generalist, or project coordination experience preferred.
- Strong organizational skills with the ability to manage multiple priorities and deadlines.
- Excellent analytical skills and comfort working with spreadsheets, HRIS, and reporting tools.
- Strong written and verbal communication skills.
- High learning agility — able to quickly adapt to new systems, processes, and subject matter.
- Familiarity with U.S. benefits administration is a strong plus.
- Comfortable collaborating across time zones with international colleagues.
- Someone who thrives on variety and views it as a career advantage.
- Detail-oriented without losing sight of the bigger picture.
- Comfortable balancing recurring operational work with evolving project assignments.
- Proactive, collaborative, and eager to grow into broader HR responsibilities over time.
