Aftermarket Data Analyst (Hybrid)

Who We Are:

Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you. 

The achievers and courageous challenge-crushers we seek have the following characteristics and skills:

 What You Will Do:

• Track campaign execution at the serial number, configuration, PO, and shipment level; maintain burndown plans and projections
• Manage full lifecycle of loan and exchange hardware, units out to operations, replacements back to repair facilities and drive recovery on at-risk returns
• Coordinate across customer departments, repair facilities, and field service reps to support campaign progress
• Schedule and facilitate recurring coordination meetings; maintain meeting minutes
• Produce weekly progress reports and on-demand presentations; maintain Power BI or Tableau dashboards for live campaign visibility
• Surface and track execution issues; escalate through the Retrofit Manager before they impact the plan
• Report on spares and MRO performance data; recommend process improvements as opportunities arise

What You Will Bring:

• 1-3 years in supply chain analytics and project coordination
• Strong Excel: pivot tables, formulas, cross-sheet data linking, v-lookup, etc.
• Ability to multi-task, managing multiple campaigns required
• Good communication skills
• Able to coordinate, facilitate, and lead meetings as needed
• Tableau or Power BI experience a plus
• Experience with SAP preferred

Pay Range: $63,000 - $66,000 per year

Compensation decisions are made based on factors including experience, skills, education, and other job-related factors, in accordance with our internal pay structure. We also offer a comprehensive benefits package, including health insurance, paid time off, and retirement plan.

Work Requirements: We offer flexible work options, including hybrid arrangements, to support the need of the role and align with company policies. This position is located in Rockford, IL and is considered hybrid with 3 days required on-site.

• You must be able to commute to and from the location with your own transportation arrangements to meet the required working hours. 
• Shop floor environment, which may include but not limited to extensive walking, and ability to lift up to 40 lbs.

Travel Requirements: Due to the nature of the work, no travel is required.

Citizenship Requirement: Due to the nature of the work, U.S. citizenship is required.  

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance
• Short/Long Term Disability