What are the responsibilities and job description for the Employment Services Specialist position at Quality Connections?
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Employment Specialist / Job Coach
Full-Time | Competitive Pay | Meaningful Mission-Driven Work
About Us
Quality Connections is a nonprofit organization dedicated to helping individuals with disabilities and other barriers build skills, gain independence, and secure meaningful employment. Our Employment Services team provides hands-on coaching, job development, and long-term support to help people thrive in community workplaces.
Quality Connections is a nonprofit organization dedicated to helping individuals with disabilities and other barriers build skills, gain independence, and secure meaningful employment. Our Employment Services team provides hands-on coaching, job development, and long-term support to help people thrive in community workplaces.
We are growing and seeking a compassionate, motivated Employment Specialist / Job Coach to join our team!
Position Overview
The Employment Specialist/Job Coach supports program participants as they learn job skills, transition into community employment, and maintain long-term workplace success. This role combines direct coaching, communication with employers, documentation, and person-centered planning to help individuals reach their goals.
Key Responsibilities
- Provide individualized job coaching and workplace support to participants at community job sites.
- Teach job tasks, soft skills, workplace expectations, and professional behaviors.
- Support participants in building independence, confidence, and problem-solving skills.
- Collaborate with employers to ensure participants meet job performance standards.
- Monitor progress, provide feedback, and document services according to agency standards.
- Transport participants to job sites when needed (company vehicle or mileage reimbursement when applicable).
- Communicate regularly with supervisors, counselors, and team members regarding participant progress.
- Model professionalism, positive attitude, and empathy in all interactions.
Qualifications
- High school diploma or GED required; associate or bachelor’s degree preferred.
- Experience working with individuals with disabilities, behavioral health, education, or human services is helpful—but we will train the right person.
- Strong communication, patience, and interpersonal skills.
- Reliable, organized, and able to work independently in the community.
- Valid driver’s license, clean driving record, and ability to pass required background checks. The ability to obtain a level 1 fingerprint clearance card.
- Must be comfortable working in a variety of workplaces (retail, janitorial, food service, warehouse, office settings, etc.).
What We Offer
- Meaningful, mission-centered work that changes lives
- Paid training
- Supportive leadership team
- Mileage reimbursement
- Benefits package (health, dental, vision, PTO) – if applicable
- A positive team culture focused on inclusion and growth
Schedule
Typically Monday–Friday with flexibility based on participant and employer needs.
Embrace the opportunity to lead with purpose and passion at Quality Connections. Apply now.
Quality Connections is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, or employees with military family members, political affiliation, or any other factor protected by law.
Salary : $18 - $20