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Cocktail Server

Q Casino Resort
Dubuque, IA Full Time
POSTED ON 12/27/2025
AVAILABLE BEFORE 2/26/2026

Q CASINO
POSITION DESCRIPTION
COCKTAIL SERVER

 

BASIC FUNCTION

  • Serve or drinks to guests, ensuring guest satisfaction
     

ORGANIZATIONAL RELATIONSHIPS

  • Reports to: Food & Beverage Supervisor
     

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Greet guests
  • Take drink orders
  • Provide prompt and proper service
  • Enter drink orders into POS system
  • Service customers with refills
  • Responsible for personal money caddy on each shift, must balance out
  • Collect money from customers
  • Clean coffee station at bar
  • Observe alcohol consumption of customers
  • Comply with IRGC and Q Casino rules
  • Attend staff meetings
  • Clean all work areas
  • Run Micros reports at end of each shift and balance money
  • Other duties as assigned
     

EDUCATION, TRAINING AND EXPERIENCE

  • No formal education required
  • 6 months prior waitstaff experience preferred
     

STANDARDS OF PERFORMANCE

  • Constantly rotate through section, assisting guests
  • Basic knowledge of POS system
  • Keep guests satisfied by providing service
  • Basic reading and writing skills
  • Knowledge of alcoholic items
  • Knowledge of drink price list
     

MENTAL AND PHYSICAL REQUIREMENTS

  • Lifting up to 10 lbs.
  • Walking for long periods of time

  • Standing for long periods of time

  • Talking, hearing
     

WORKING ENVIRONMENT AND CONDITIONS

  • Inside work
  • Occasional outside work

  • Exposure to cigarette smoke

  • Exposure to cleaning solutions

  • Exposure to loud noises
     

EQUIPMENT AND TOOLS

  • General office equipment including, but not limited to:
    • Coffee machine

    • POS

Salary : $10

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