What are the responsibilities and job description for the Cocktail Server position at Riverside Casino & Golf Resort?
The Cocktail Server is responsible for serving alcoholic/non-alcoholic beverages to guests in the gaming area of the casino. This position requires attention to detail and a positive attitude.
Essential Functions:
- Serve beverages to patrons on the gaming floor.
- Carry trays of drinks weighing up to 25 lbs.
- Keep service area clean at all times.
- Inform customers of beer, wine, and drink selections.
- Follow all service procedures in the beverage manual.
- Collect money from customers and make accurate change.
- Observe patrons, and if necessary, persuade customers to limit alcohol intake and make arrangements for transportation.
- Perform duties with exceptional customer service skills, being friendly, helpful, and courteous to all guests.
Required:
- 18 years of age.
- Must demonstrate excellent interpersonal and communication skills.
- Ability to work in a standing position for up to eight hours.
- Ability to carry trays weighing up to 25 lbs.
- Preferred: 6 months experience.