Senior Vice President of Operations

Our client, a private-equity backed education management organization, is seeking a Senior Vice President of Operations to lead enterprise‑wide field operations. This executive role serves as the senior‑most field leader, ensuring operational continuity, financial performance, and cultural stability across all regions while preparing for seamless long‑term leadership onboarding.

The SVP of Operations will oversee multi‑region school operations, drive execution of enterprise value initiatives, and act as a steady, trusted leader for teams and stakeholders. Candidates should be based in Miami/South Florida, with the ability to travel frequently (50% ) across both East and West regions, including occasional evenings and weekends.

Key Responsibilities

Enterprise & Strategic Leadership

• Serve as the interim executive leader for all field operations, overseeing regional operations leadership.
• Execute enterprise value creation initiatives focused on enrollment growth, retention, cost optimization, and turnaround strategies.
• Partner with executive leadership to support company‑wide strategy, decision‑making, and board‑level priorities.
• Ensure operational strategies align with mission, culture, and long‑term growth objectives.

Regional & Field Operations

• Provide direct leadership across multiple regions, ensuring consistent operational performance.
• Coach and develop senior regional leaders to drive accountability, execution, and results.
• Strengthen operational rigor across onboarding, conversion, enrollment, and retention.
• Establish and maintain strong operating rhythms (weekly reviews, performance check‑ins, escalation forums).

Financial & Operational Performance

• Own full P&L accountability across a multi‑site portfolio.
• Lead workforce planning and optimization to improve efficiency and productivity.
• Oversee vendor management, procurement, and shared services to drive cost savings.
• Deliver clear, timely reporting to executive leadership and governance bodies.

Compliance, Safety & Risk Management

• Ensure all locations meet or exceed regulatory, licensing, and compliance standards.
• Partner cross‑functionally to maintain safe, healthy, and compliant environments.
• Proactively identify and mitigate operational, safety, and compliance risks

People, Culture & Change Leadership

• Retain, develop, and build leadership pipelines across regions.
• Foster a culture of accountability, trust, and high performance.
• Lead change management efforts to maintain stability, morale, and engagement during transition.

Stakeholder Engagement

• Build strong relationships with families, staff, and community stakeholders.
• Champion transparent communication and engagement practices.
• Represent Operations in executive forums, board discussions, and cross‑functional initiatives.

Qualifications

• 12 years of progressive leadership experience in multi‑site operations (education or comparable service industry).
• Bachelor’s degree in Education, Business, or related field (Master’s preferred).
• Proven success leading large, geographically dispersed teams.
• Strong track record of driving financial performance, enrollment growth, and operational turnarounds.
• Demonstrated expertise in strategic planning, change management, and organizational transformation.
• Exceptional communication, leadership, and executive presence.
• Strong operational acumen with comfort using modern business and collaboration tools.

Market range for this position starts at $250K bonus.

PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications.

The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required. While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!

If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process.

Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law.

We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact HR@pyramidcg.com

For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law.

Please refer to our website: www.pyramidcg.com for access to our Right to Work and E-Verify.