What are the responsibilities and job description for the Event Staffing Operations Coordinator position at Pyramid Consulting Group, LLC?
Position Overview
We are seeking a highly organized, systems-savvy Event Staffing Operations Coordinator to support high-volume staffing for luxury retail, experiential activations, and hospitality events nationwide.
This is a dynamic, operationally driven role responsible for staffing execution, scheduling, and talent coordination across multiple markets. The ideal candidate thrives in real-time environments, understands event staffing dynamics, and can manage last-minute changes with confidence.
What You’ll Do
Staffing & Scheduling
- Build and manage staffing rosters for events across multiple markets
- Coordinate schedules using platforms such as Bullhorn, Staff Connect, or similar.
- Maintain backup coverage and proactively mitigate call-outs
Talent Coordination
- Source, vet, and place event staff aligned with client expectations
- Manage high-volume pipelines of talent across multiple job orders
- Communicate booking details, confirmations, and updates
Operations & Systems
- Maintain accurate records in ATS and scheduling platforms
- Track staffing metrics (fill rates, attendance, reliability)
- Support continuous improvement of staffing workflows
Client & Event Support
- Ensure all roles are filled with qualified, client-aligned talent
- Assist with last-minute staffing needs and real-time adjustments
- Uphold a high standard of white-glove service delivery
What We’re Looking For
Required:
- 2 years in event staffing agency, experiential marketing, or hospitality staffing
- Experience with high-volume scheduling and staffing coordination
- Familiarity with ATS and scheduling platforms (Bullhorn, Staff Connect, etc.)
- Ability to manage multiple priorities in a fast-paced environment
Preferred:
- Experience staffing multi-market or national programs
- Background in luxury retail or client-facing environments
- Strong understanding of staff reliability performance evaluation
What Success Looks Like
- 95% fill rate on assigned roles
- Reduced call-outs through proactive staffing strategy
- Strong talent pipeline and fast response times
- Seamless execution across multiple concurrent events
Salary: $65k - $75k DOE
The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required.
While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!
If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation, including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process.
Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law.
We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact
For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law.
Please refer to our website: www.pyramidcg.com for access to our Right to Work and E-Verify.
Salary : $65,000 - $75,000