What are the responsibilities and job description for the Commercial Operations Manager position at Pumps and Controls?
Company: Pumps and Controls
About Us
Pumps and Controls, is a wholesale water treatment equipment supplier based in Arlington, Texas. Starting out in June, 1986, today–nearly 30 years later–our company has over 2 million dollars in inventory, we stock so you don’t have to. Pumps and Controls for Your Water Treatment Needs Our customers appreciate our commitment to customer service. We treat each customer’s order as though it were our own. You deserve to be treated with respect, and services these days seems to be a dying art. At Pumps and Controls, we offer you the service you would expect from a professional equipment supplier. We have some of the top knowledgeable staff and products in the industry. Expect the Best from Pumps and Controls Fast lead times and 97% same day shipments. We won’t waste your time. Knowledgeable sales consultants who truly understand your industry and can help with your orders, your questions and your concerns. Our full line of products are available to qualifying distributors at wholesale pricing. We are dedicated to customer service. No matter what, you come first.
Visit our Website: www.pumpstx.com
Summary
Pumps & Controls is seeking a dynamic and experienced Inside Sales Manager to oversee and support the inside sales team while driving customer engagement and revenue growth. This role combines team leadership with hands-on sales responsibilities, making it ideal for a results-driven professional with a strong background in industrial sales and team management.
Key Responsibilities
#FCG-L
#flowcontrolgroup #manycompaniesoneteam
Pumps and Controls operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.
Why Build a Career with Us?
Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.
Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.
Training: FCG University learning and training platform available to all employees offering over 80k courses.
Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.
Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.
About Us
Pumps and Controls, is a wholesale water treatment equipment supplier based in Arlington, Texas. Starting out in June, 1986, today–nearly 30 years later–our company has over 2 million dollars in inventory, we stock so you don’t have to. Pumps and Controls for Your Water Treatment Needs Our customers appreciate our commitment to customer service. We treat each customer’s order as though it were our own. You deserve to be treated with respect, and services these days seems to be a dying art. At Pumps and Controls, we offer you the service you would expect from a professional equipment supplier. We have some of the top knowledgeable staff and products in the industry. Expect the Best from Pumps and Controls Fast lead times and 97% same day shipments. We won’t waste your time. Knowledgeable sales consultants who truly understand your industry and can help with your orders, your questions and your concerns. Our full line of products are available to qualifying distributors at wholesale pricing. We are dedicated to customer service. No matter what, you come first.
Visit our Website: www.pumpstx.com
Summary
Pumps & Controls is seeking a dynamic and experienced Inside Sales Manager to oversee and support the inside sales team while driving customer engagement and revenue growth. This role combines team leadership with hands-on sales responsibilities, making it ideal for a results-driven professional with a strong background in industrial sales and team management.
Key Responsibilities
- Lead, mentor, and manage the inside sales team to achieve individual and team sales targets.
- Serve as the primary escalation point for customer inquiries and complex sales issues.
- Develop and implement sales strategies to improve customer acquisition and retention.
- Monitor team performance, provide coaching, and conduct regular performance reviews.
- Collaborate with cross-functional teams including engineering, operations, and field sales to ensure seamless customer service.
- Oversee the preparation of quotes, proposals, and order processing.
- Maintain and optimize CRM usage across the team to ensure accurate sales tracking and reporting.
- Identify training needs and facilitate ongoing development for the inside sales team.
- Bachelor’s degree in Business, Engineering, or a related field (or equivalent experience).
- 5 years of experience in inside sales, with at least 2 years in a leadership or supervisory role.
- Experience in industrial, manufacturing, or technical product sales preferred.
- Strong leadership, communication, and interpersonal skills.
- Proficiency in ERP (Profit 21, NetSuite, Dynamics), CRM (Salesforce), and Microsoft Office Suite.
- Ability to analyze sales data and make strategic decisions.
- Knowledge of industrial pumps and/or instruments is a plus.
#FCG-L
#flowcontrolgroup #manycompaniesoneteam
Pumps and Controls operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.
Why Build a Career with Us?
Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.
Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.
Training: FCG University learning and training platform available to all employees offering over 80k courses.
Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.
Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.