What are the responsibilities and job description for the Commercial Roofing Operations Manager (North Texas) position at Johnson Roofing?
About the Position
As the Operations Manager, you will lead day-to-day branch operations across installations, service, inspections, estimating support, and project management. You will ensure that teams in the field operate safely and efficiently, while also supporting sales, coordinating with internal departments, and maintaining strong relationships with clients and vendors. This position plays a central role in shaping the branch culture, improving processes, and aligning the team with Johnson Roofing’s standards for quality, safety, and customer experience.
Key Responsibilities
- Direct all branch-level operations including installations, project management, inspections, and service support
- Lead and develop field teams, project staff, and foremen to ensure high-quality, safe, and efficient project execution
- Enforce OSHA and internal safety standards; conduct site audits, trainings, and incident reviews
- Oversee scheduling, team deployment, materials planning, and overall project logistics
- Handle client escalations and ensure clear communication, transparency, and timely issue resolution
- Support estimating and sales teams to help secure and execute profitable projects
- Collaborate with HR, accounting, legal, and other departments to address administrative and compliance matters
- Track branch-level KPIs, report performance to leadership, and recommend operational improvements
- Monitor revenue, job costing, budgets, and gross profit targets
- Recruit, train, and mentor operations personnel, ensuring strong bench strength and leadership development
- Represent Johnson Roofing in meetings with clients, vendors, partners, and community stakeholders
Preferred Qualifications
- Experience launching or scaling a roofing or construction branch/division
- In-depth knowledge of commercial roofing systems and workflows specific to the Texas market
- OSHA 30 Certification
- Bilingual (English/Spanish)
- CRM experience (DataForma preferred)
Working Conditions
- Full-time, on-site leadership role based in DFW
- Frequent job site travel with exposure to outdoor and construction environments
- May require occasional evenings or weekends for emergency or time-sensitive projects
- Physical activity including walking roofs, climbing ladders, and conducting inspections
- Office duties include communication, reporting, and use of project management software
Job Type
Full-Time | Salaried Performance-Based Bonus Eligibility
Benefits
- Health, dental, and vision insurance
- 401(k) with employer match
- Paid time off and holidays
- Company vehicle or vehicle allowance
- Bonus program tied to branch performance
- Opportunities for career advancement and leadership development
Equal Opportunity Employer (EOE)
Johnson Roofing, Inc. is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or any other legally protected status.
No recruiter or agency solicitations will be accepted for this position.
Job Type: Full-time
Pay: $50,000.00 - $100,000.00 per year
Work Location: In person
Salary : $50,000 - $100,000