PHP/IOP Manager

Why PsychPlus?

The current delivery model for mental health care is broken in this country. PsychPlus set out on a mission to reimagine how mental health care is delivered to folks who need it. Our goal is to provide a digital-first, modern approach to psychiatry and therapy. We provide care both in-person at our offices across Texas and virtually so our patients can be seen at their convenience.

Through a combination of exceptional medical and psychological care and best-in-class technology, we provide an unparalleled approach that serves our patients’ needs in an integrated way. Join us in our mission to ensure that every person has access to affordable and accessible mental health care.

About The Role

As the PHP/IOP Manager, you’ll ensure smooth operations and compliance for PsychPlus’ behavioral health programs. You will oversee daily workflows, manage staff coordination, and maintain accurate EHR documentation while driving process improvements that enhance patient care. This role is perfect for someone who thrives in cross-functional collaboration, understands behavioral health operations, and is committed to delivering high-quality, patient-centered care.

Responsibilities

• Lead and manage daily operations of Partial Hospitalization Program (PHP) and Intensive Outpatient Program (IOP) to ensure compliance with clinical, regulatory, and organizational standards.
• Coordinate staffing, scheduling, and resource allocation for clinicians, therapists, and support teams to maintain efficient workflows.
• Monitor program performance metrics and prepare operational reports for leadership, identifying areas for improvement and implementing solutions.
• Ensure accurate documentation and EHR compliance, including treatment plans, progress notes, and billing requirements.
• Collaborate with clinical leadership and administrative teams to enhance patient care processes and optimize program outcomes.
• Maintain strong communication with patients, families, and multidisciplinary teams to support engagement and satisfaction.
• Drive quality improvement initiatives to strengthen operational efficiency and patient-centered care.

Requirements

• 3–5 years of experience in healthcare operations management, preferably in behavioral health or PHP/IOP settings.
• Strong knowledge of mental health treatment models, regulatory compliance, and clinical workflows.
• Experience with EHR systems and operational reporting.
• Excellent leadership, organizational, and multitasking skills in a fast-paced environment.
• Strong communication and interpersonal skills for working with diverse teams and patient populations.
• Commitment to high-quality, patient-centered mental health services aligned with PsychPlus’ mission.

Perks

Our mentality is to find the best, attract the best, and pay the best talent—which is why we prioritize quality over quantity of hires. While we offer zero-stress medical, dental, and vision coverage, competitive salaries, and a generous PTO policy, we're way more excited to tell you about a few "perks” that are unique to Psychplus. We’ve spent time thinking through what it means to be a modern mental health company and how we can better align these additional perks with our mission and values

Additional Information

The expected base salary for this role is up to $70K-90k USD annually at the start of employment. Final base pay will be determined on an individualized basis and may vary based on factors such as location and years of experience. In addition to compensation, PsychPlus Health offers a comprehensive benefits package, which may include health insurance, paid time off, retirement plan options, and other company-sponsored benefits.

So what do you think?

If you’ve made it this far, well, we’re excited to meet you too. Just one more thing that we want you to remember: we pride ourselves on our meritocratic, performance-driven culture. We are a startup and move at the speed of light. You might be required to wear multiple hats at any given time. There’s no room for complacency. Your scope of responsibility and opportunity to make a difference will be uncapped at Psychplus, but we need your commitment that you will work tirelessly for our patients, parents, and partners. At the end of day, our team is committed to helping you succeed at Psychplus because when you succeed, our patients succeed, and we get one step closer to solving the mental health crisis. We’re hopeful that this role will give you the experience to go and do whatever you want in life but the fulfillment to make you never want to leave our team. We look forward to solving the mental health crisis, together.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Psychplus, please go directly to our Careers Page: https://psychplus.com/careers.

Psychplus will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Psychplus will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Psychplus will only be sent from @psychplus.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

At Psychplus, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide accessible and affordable mental healthcare to every one of our patients.

Psychplus applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.