Demo

Manager, IDRE Operations

Provider Resources, LLC
Erie, PA Full Time
POSTED ON 1/6/2026
AVAILABLE BEFORE 2/4/2026
Join Provider Resources (PRI) and Make an Impact in Healthcare!

At PRI, we’re passionate about driving integrity and advancing quality across the healthcare system. As a trusted leader in the industry, we’re tackling some of healthcare’s biggest challenges—improving compliance, advancing health equity, and enhancing quality and clinical outcomes while helping organizations improve care delivery and create meaningful change.

We believe that people are at the heart of healthcare, and focus on scalable, person-centered strategies that prioritize clinical excellence and evidence-based practices. Our work supports a broad network of stakeholders, including providers, patients, caregivers, payers, and regulators. We strive to enhance experiences, improve outcomes, and foster a healthier future for all.

If you’re looking to be part of a forward-thinking team that makes a difference, PRI is the place for you!

Manager, IDRE Operations

  • Drive daily production performance by setting clear targets, tracking KPIs, and removing operational roadblocks to keep teams on pace.
  • Ensure consistent quality and compliance by standardizing processes, reinforcing best practices, and leading rootcause problem solving.
  • Lead capacity planning and forecasting efforts to proactively manage volume fluctuations and staffing needs.
  • Build and lead a highperforming team by hiring top talent, coaching current associates for growth, and holding associates accountable to clear expectations.
  • Coach and develop associates through regular feedback, workload reviews, and performance discussions to improve efficiency and quality.
  • Foster a culture of continuous improvement by leveraging employee ideas and using data to implement initiatives that drive measurable business impact.
  • Strengthen communication and collaboration across departments to align priorities, improve execution, and deliver results consistently.

Education & Experience

  • Bachelor’s degree in Business, Operations Management, Supply Chain, or related field (Master’s preferred).
  • 5 years of experience in operations leadership, production management, or similar environment.
  • Proven track record of managing KPIs, capacity planning, and process improvement initiatives.
  • Strong understanding of operational workflows, quality standards, and compliance requirements.
  • Proficiency in data analysis and forecasting tools for capacity planning and performance tracking.
  • Experience with Lean, Six Sigma, or other continuous improvement methodologies.

Why Join PRI?

  • 100% remote work environment
  • Collaborative and missiondriven culture
  • Opportunities for professional growth and development
  • Competitive compensation and benefits

EEO Statement:

Provider Resources, LLC is an Equal Opportunity Employer. We do not discriminate against qualified applicants based upon any protected group status, including but not limited to race, religion, color, creed, sex (including breastfeeding and related conditions), gender identity/gender expression, pregnancy (including childbirth and related conditions), national origin, ancestry, age, marital status, military or veteran status, sexual orientation, genetic information, physical or mental disability or medical condition as defined by applicable equal opportunity laws. Any request for accommodation can be directed to Human Resources.

Benefits And Compensation

Provider Resources provides a competitive benefits package that includes access to Medical, Dental, and Vision Insurance, Life Insurance, Disability, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Critical Illness, Accident, Legal and ID Theft, 401k plan, PTO, and ESPP (Employee Stock Purchase Plan).

The anticipated salary range for fully qualified candidates applying for this role will be $95,000-140,000 (not including discretionary bonus, equity, and benefits). The final salary offered will be dependent on several factors that include but are not limited to relevant previous experience including duration and type of experience within the industry, education, and internal equity.

Salary : $95,000 - $140,000

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