What are the responsibilities and job description for the Business Development Manager, Small Market position at ProService Hawaii?
WHAT YOU'LL DO
We’re seeking a driven, confident sales professional to join our Small Business team as a Business Development Manager I. In this high-impact role, you’ll be responsible for building strong relationships with small business owners across Hawai'ii and helping them understand how ProService can solve their toughest HR challenges. You’ll own the full sales cycle—from prospecting and discovery to presenting solutions and closing deals. Success here demands high activity levels, genuine persistence, and the ability to win trust in a relationship-driven market.
Actively prospect and generate new business opportunities through field canvassing, cold calls, referrals, and networking
Deliver effective discovery meetings that uncover pain points and align ProService solutions with business needs
Develop and manage a healthy, qualified sales pipeline that supports consistent monthly and annual quota attainment
Own the end-to-end sales process and confidently present our full value proposition to decision-makers at all levels
Meet or exceed annual sales revenue quota through disciplined pipeline management and closing execution
Participate in community and networking events (some during non-business hours) to grow visibility and credibility
WHAT YOU BRING
You’re a natural connector and competitor who thrives in a fast-paced, high-activity sales environment. You know how to navigate complex sales cycles with persistence and polish, and you're not afraid of hearing “no” on your way to “yes.” Your ability to listen deeply, adapt your approach, and follow through makes you a trusted partner to small business owners.
Proven B2B sales success with experience generating leads and closing deals through outbound prospecting
Ability to run strategic, consultative sales conversations and translate client challenges into clear solutions
Strong communication and presentation skills; able to confidently engage decision-makers
Demonstrated resilience, drive, and passion for winning in a competitive market
Comfortable working independently while contributing to a collaborative, team-oriented culture
Reliable transportation for in-person meetings and field sales activity across Hawai'i.
Preferred but not required: Experience in HR, payroll, or employer insurance industries
WHY PROSERVICE
At ProService Hawaii, we empower businesses and employees across the islands by delivering HR solutions that work. As Hawaii’s largest local HR partner, we support thousands of organizations with payroll, benefits, risk management, and more. With over 18 consecutive years as a Best Place to Work, we’re committed to fostering a purpose-driven, inclusive, and high-performing culture where people take ownership and do what’s right—for clients and for each other.
We believe great work happens when people are trusted, supported, and challenged to grow. We’re building a workplace where high standards and a strong sense of purpose go hand-in-hand—and where your contributions directly impact Hawaii’s employers, their employees, and the broader communities we serve. Here’s what you can expect:
A Culture That Means Something: Our Core Values aren’t just words on a wall. They guide how we work, make decisions, and support one another.
Trust and Autonomy: You’ll be empowered to manage your responsibilities with clarity and independence, backed by a team that shares your commitment to doing things right.
Real Opportunities to Grow: Whether you're looking to deepen your expertise or step into leadership, you'll have access to feedback and coaching, development programs, mentorship, and clear paths forward.
Flexibility with Accountability: For Hawaii-based employees, we offer hybrid work options. For those on the mainland, we offer fully remote roles, so long as you are ready to work on Hawaii Standard Time.
Competitive Compensation and Benefits: We believe in recognizing and rewarding your hard work. The pay range for this role is a base salary of $80,000.00 - $100,000.00 per year, depending on experience and qualifications. In addition this role is eligible for performance-based commission which is uncapped.
Salary : $80,000 - $100,000