What are the responsibilities and job description for the IT Specialist position at ProgressiveHealth?
IT Specialist – ProgressiveHealth Rehabilitation, Inc. – Evansville, IN
ProgressiveHealth is seeking an IT Specialist to join our Central Operations team in Evansville, IN. This role supports, secures, and optimizes our cloud-based and local technology environments, with a strong focus on cybersecurity, system reliability, automation, and productivity improvements across the organization.
This is a full-time, Monday–Friday, primarily on-site position located at our Central Operations office on Evansville’s west side.
What will you be doing in this role?
- Support and manage Microsoft 365 cloud environments and local network infrastructure.
- Help strengthen system and cloud security, including identity management, access controls, and email security.
- Monitor systems and cybersecurity practices, assisting with risk identification and mitigation.
- Provide Level 1 and Level 2 application and systems support, troubleshooting issues as they arise.
- Track and manage incident tickets, SLAs, prioritization, and resolution timelines.
- Support compliance efforts related to PHI/PII, security, and internal or external IT audits.
- Review, maintain, and improve automation workflows to enhance efficiency and reliability.
- Assist with cloud usage monitoring and cost optimization efforts.
- Support system updates and changes through established change management processes.
- Help maintain and improve collaboration and productivity tools such as Teams, SharePoint, OneDrive, and Planner.
- Assist with reporting and data analysis using tools like Excel and Power BI.
- Partner with internal teams on technology improvements and workflow enhancements.
- Other duties as assigned.
This does not necessarily list all responsibilities, duties, requirements, or efforts associated with the job. While this list is intended to be an accurate reflection of the job, the company reserves the right to review and modify the functions, duties, and requirements of the job or to require that additional or different tasks be performed as circumstances or business needs require.
Our ideal candidate will have:
- Three to five (3–5) years of experience in IT systems, cloud services, Microsoft 365 administration, or helpdesk environments.
- Level 2 application or systems support experience.
- Strong understanding of cybersecurity principles, cloud security, access control management, and compliance monitoring.
- Working knowledge of SQL.
- Experience supporting automation and scripting tools (PowerShell, Python, Power Automate) preferred.
- Experience with collaboration and productivity platforms (Teams, SharePoint, OneDrive, Planner).
- Strong troubleshooting, organizational, and communication skills.
- Ability to work independently while collaborating across teams.
- Experience with PHP, Microsoft Excel, Power BI, or Azure cybersecurity technologies is a plus.
What you get from us:
- Opportunity for important work/life balance with flexible scheduling!
- Paid time off (PTO) & paid holidays
- A robust benefits package: medical (HSA/FSA availability), dental, vision, and supplemental insurance options
- Health improvement plan opportunities to lower premium costs
- FREE use of the ProCare HealthSpot medical clinic for insured employees and dependents
- Includes medical care, virtual visits with a 24/7 nurse call line, lab testing, and generic medications
- Company-sponsored basic life/AD&D insurance and long-term disability insurance
- 401(k) & ROTH 401(k) savings plans company match with auto-enrollment after probationary period
- Continuing professional development
- Opportunities for growth and advancement
Eligibility to Work:
This position requires candidates to be authorized to work in the United States on a full-time basis without requiring current or future sponsorship for an employment visa (e.g., H-1B, OPT, etc.).
About ProgressiveHealth:
ProgressiveHealth is the premier provider of a broad spectrum of occupational and non-occupational health services including on-site medical, injury prevention, health improvement, rehabilitation management solutions, and more! We are dedicated to delivering superior care and improving both patient and client outcomes. With over 1,000 employees supporting operations across the United States and in Canada, ProgressiveHealth continues to expand the number of client partners it serves and the lives it impacts.
An Equal Opportunity Employer