What are the responsibilities and job description for the Claims Administrative Support Specialist position at Progressive Insurance?
Claims Administrative Support Specialist
Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.
As a claims administrative support specialist, you’ll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable.
Must have qualifications
High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience
OR} one year post-secondary education
Preferred skills
Previous office experience and proficiency using office equipment
Solid organizational skills
Ability to multi-task and quickly switch duties
Communication skills with the ability to work in a team-environment
Customer service and follow-up skills
Schedule: In-Office, Monday-Friday 8:00am-5:00pm. This is not a remote position and requires an in-office presence 5 days per week.
Location: Open to our office located at 600 Kellwood Parkway, Ste 100, Town and Country, MO 63017
Compensation
$18 - $21/hour
Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance
Benefits
401(k) with dollar-for-dollar company match up to 6%
Medical, dental & vision, including free preventative care
Wellness & mental health programs
Health care flexible spending accounts, health savings accounts, & life insurance
Paid time off, including volunteer time off
Paid & unpaid sick leave where applicable, as well as short & long-term disability
Parental & family leave; military leave & pay
Diverse, inclusive & welcoming culture with Employee Resource Groups
Career development & tuition assistance
Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/