What are the responsibilities and job description for the Systems Administrator (Mandarin Speaking) position at Professional Search Group, Inc.?
Systems Administrator (Mandarin Speaking)
IT Systems Administrator responsible for supporting, maintaining,
and optimizing the company's full IT operations. This role serves as the primary on-site IT resource and is responsible for providing system reliability, network security, and end-user support in a fast-paced manufacturing environment.
The ideal candidate is highly self-driven, technically strong, and capable of independently managing IT operations, escalation, and infrastructure support.
Essential Duties
Technical Support & End-User Services
- Provide direct IT support for local employees in a fast-paced environment
- Troubleshoot and resolve hardware, software, and network issues or escalate as needed
- Support Microsoft Office applications, Outlook/Exchange, SharePoint, domain file systems, and collaboration tools
- Assist with setup and support of video conferencing systems for domestic and international meetings
- Maintain strong communication with end users and management regarding issue status and resolution
Systems Administration (Servers & Applications)
- Install, configure, maintain, and support physical and virtual servers and related infrastructure
- Support Microsoft Active Directory, user accounts, permissions, and group policies
- Administer email systems and support Outlook client configuration and troubleshooting
- Support enterprise applications including OEM Teamcenter and other internal systems
- Maintain Windows server environments and virtualized infrastructure (VMware or equivalent)
- Perform system monitoring, patching, backups, and performance maintenance
Network Infrastructure & Security
- Support and maintain LAN/WAN environments, including switches, routers, and network devices
- Configure and support TCP/IP services including DNS, DHCP, and SMTP
- Manage firewall administration and overall IT security controls
- Support VPN and remote access connectivity
- Assist with planning and implementation of network improvements and upgrades
IT Asset & Vendor Management
- Maintain inventory of IT assets including hardware, software, printers, and licenses
- Assist HR with IT onboarding and offboarding (equipment setup and access provisioning)
- Work with Finance to obtain quotes, process purchase requests, and track IT procurement
- Coordinate with vendors for hardware, software, and service support
Infrastructure, Projects & Support
- Participate in IT infrastructure projects including system installations, upgrades, and network expansions
- Support international and multi-site connectivity and system coordination as needed
- Assist with structured cabling, hardware deployment, and system rollouts
- Document IT procedures, configurations, and troubleshooting processes
- Support backup systems, disaster recovery processes, and system continuity planning
Other Duties
- Perform other related duties as assigned
Minimum Qualifications
- Bachelor's degree in Information Technology, Network Administration, or related field preferred
- 3–5 years of IT systems administration or advanced IT support experience
- Strong experience with Windows desktop and server environments (Windows Server, Windows 10/11)
- Experience with Microsoft technologies (Active Directory, Exchange/Outlook, SharePoint, Office 365 preferred)
- Strong knowledge of TCP/IP networking (DNS, DHCP, SMTP, VPN)
- Experience with virtualization platforms (VMware preferred)
- Familiarity with enterprise systems (SAP, Teamcenter, or similar manufacturing systems preferred)
- Experience in multi-site or manufacturing environments strongly preferred
Skills & Competencies
- Strong troubleshooting and problem-solving ability
- Ability to work independently as the primary IT resource
- Excellent communication skills (technical and non-technical audiences)
- Strong organizational and time management skills
- Ability to prioritize multiple urgent tasks in a high-pressure environment
- High level of accountability, ownership, and responsiveness
Additional Requirements
- Ability to work in a fast-paced manufacturing environment
- Ability to work overtime or respond to urgent issues as needed
- Ability to attend early morning or evening international meetings if required
- Travel: Less than 10%