Customer Service Sales Representative

As an Inside Sales Representative, you will engage directly with customers via phone, text, and online platforms to help them navigate and select energy plans that best meet their needs. You will be joining a passionate and energetic team committed to delivering exceptional service and driving business success. This is a fantastic opportunity to grow within a high-growth industry and make a meaningful impact.

Key Responsibilities

• :Handle inbound and outbound calls, texts, and web leads to assist customers in selecting energy plan
• sBuild rapport with customers quickly and confidently over the phon
• eIdentify customer needs, explain product options, and close sales effectivel
• yNavigate multiple systems and platforms including CRM tools and web-based application
• sMaintain a strong understanding of the energy market and company offering
• sAccurately document customer interactions and outcomes in the CR
• MMeet or exceed sales targets and performance metric
• sProvide exceptional customer service while maintaining a sales-driven mindse
• tCollaborate with team members to share strategies and drive overall succes

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Qualification

• s:1 year of inside sales experience preferr
• ed1 year of energy industry experience is a plus, but not requir
• ed1 year of customer service experience preferr
• edExcellent phone presence and ability to build trust quick
• lyStrong verbal and written communication skil
• lsAbility to manage multiple tasks in a fast-paced environme
• ntDemonstrated analytical and problem-solving skil
• lsProficiency with Microsoft Office Suite (Excel, Wor
• d)Experience with CRM systems and web-based too